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Moonstone Monitor -  28 June 2018
In This Week's Newsletter
 
From the Crow's Nest
Can I be exempted from Fit and Proper requirements? – Recent Appeal Tribunal sheds some light
 
Your Practice Made Perfect
Insurance Act - Commencement date announced
Industry reaction to proposed healthcare changes – Some sobering thoughts from industry experts
Class of Business – Who, what, where and when?
 
Technologically Speaking
Can insurers use social media to validate claims?
 
Regulatory Examinations
How to prepare for the REs – FSCA Guidelines
Schedules for 2018
 
Careers Platform
Are you hiring? Moonstone offers biggest industry platform for employers
 
In Lighter Wyn
Mixed reaction from medical practitioners to NHI proposals
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From the Crow's Nest
From the Crow's Nest
Can I be exempted from Fit and Proper requirements?
In terms of section 44(4) (a) of the FAIS Act any FSP, Representative or Key Individual may apply to be exempted from any provision/s of the Act. As a result, the FSCA regularly issues FAIS Notices on exemptions of particular persons from the qualification, regulatory examination and fees requirements.

In the De Wet appeal, the Appellant lodged an appeal against the decision of the Registrar not to grant her exemption application. The Registrar was of the opinion that the exemption would be in conflict with the public interest, prejudice the interests of clients and frustrate the goals of the FAIS Act, 37 of 2002.

The Registrar refused to grant the Appellant an exemption in terms of Section 44(4) of the FAIS Act on the basis that she did not comply with the determination of the Fit and Proper Requirements, particularly the qualification and examination requirements.

Reasons why the Appellant failed to make out a case for exemption
  • She was unable to provide proof of her compliance with the qualification requirements.

  • Although she was appointed as a representative for Harzel Financial Services (Pty) she failed to obtain the requisite qualification in the allotted time span.

  • Cognisance was taken of the fact that she failed to comply with the regulatory examination requirements as a result of a medical condition at the time. However there were window periods between her various medical conditions between 2013 and 2015 where she could have attempted the exams.

  • The Registrar acknowledged that she has attempted both the RE 1 (5 occasions) and RE 5 (2 occasions).

  • She also failed to complete the required credits for the subcategories that she was authorised for.


Reference to the legislation

 
1. Section 10 of the Fit and Proper Requirements provides that financial service providers, key individuals and representatives who were authorised, approved or appointed between September 2004 and 31 December 2007 were required to comply with their qualification requirements.
2. In terms of Section 3(7) and Section 5(4) of the Fit and Proper Requirements, read together with Section 4(4) of the Exemption of Services under supervision in terms of the Requirements and Conditions 2008 (The exemption notice), a representative may work under supervision for the period not exceeding 6 years after the date of appointment, whilst obtaining the required experience, qualification and regulatory examination.
3. In terms of Section 4(6)(e) of the said Exemption notice, the representative must inter alia obtain the relevant qualification by 30th June after the expiry of 72 months from the date of first appointment as a representative (DOFA).
4. The Registrar is empowered to grant exemptions under Section 44. Section 44(4) of the FAIS Act provides that the Registrar may exempt any person on reasonable grounds from any provision of the Act provided that the Registrar is satisfied that:
  a. The rendering of financial services by that person is already partially, or wholly regulated by another law or;
  b. The application of a provision of the Act will cause that person or clients of that person financial or other hardship or prejudice and;
  c. Granting of the exemption will not conflict the public interest, prejudice the interest of clients or frustrate their achievement of the objectives of the Act.
5. The Registrar may only exempt a person if reasonable grounds exist to do so, and only if the Registrar is satisfied that the factors referred to in Section 44(4) are met.

The Appellant’s grounds of appeal

  • She attended several courses and obtained credits. She was under the impression that the information regarding the credit system was monitored by the FSB.

  • She intended to obtain 40 credits by May 2018 and 75 credits by November 2018 with the remainder to be obtained in January 2019.

  • She wrote two REs in December 2017 and January 2018, but was unsuccessful by a negligible percentage.

  • She practises with integrity and has always furnished her clients with proper advice.

  • Despite her medical conditions, she still attempted the exams.

  • She financially supported her husband who was retrenched.

  • She has enrolled for various wealth management courses.

The Registrar referred to two similar cases where the Board took cognisance of the Appellants’ attempts at the RE 1 exam and failing to fulfil this condition would be placing the public at risk. The Registrar therefore has a statutory obligation to ensure that the FSPs and their representatives are fully compliant with the provisions of the Act and all other legislation.

In this case the Registrar therefore found no reasonable ground to warrant an exemption from either qualification or the examination requirements.

The Appeal Board took note of the various interactions between the appellant and the Registrar but found that the reasons for refusing the exemption application were justified. A further shortfall of the Appellants application was that she failed to furnish supporting documents and fully advance comprehensive reasons in motivating her exemption application (refer to Section 8(1) of the Fit and Proper Requirements).

Comment

From older FSB communication it was noted that the Appellant’s authorisation had been suspended and lifted before, indicating that the FSCA granted exemptions during prior reporting periods. Unfortunately, this cannot continue indefinitely as the FSCA needs to consider the interest of the public as it strives to create a professional industry.

Click here to read Board Notice 194 of 2017, about the determination of the Fit and Proper Requirements for Financial Service Providers.

Click here to read our article of 25 January 2018 that focussed on the Qualifications, Experience and Regulatory Exams.
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Your Practice Made Perfect
Your Practice
Insurance Act commences on the 1st of July 2018
National Treasury announced on 27 June 2018 that the Insurance Act of 2017 will commence on 1 July 2018.

The Prudential Authority and FSCA’s Joint Communication 1 of 2018 sets out which instruments, issued under the Long-term and Short-term Insurance Acts, are still in force and which are no longer applicable / withdrawn.

Click here to download the National Treasury’s media release

Click here to download the Insurance Act

Click here to download the Joint Communication 1 of 2018.
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Industry reaction to proposed healthcare changes
Some of the more contentious statements made by the Minister of Health in his media release on the new Healthcare Bills elicited interesting responses from industry players.

Professor Alex van den Heever, who heads Social Systems Administration and Management at Wits University said: “The NHI can never be implemented as proposed, as it is not appropriate to put billions – about R170-billion a year currently – in the hands of one politician.”

SECTION27 supports the extension of healthcare to as many South Africans as possible, but until the public health system is fixed and private healthcare better regulated, this will remain a chimera. It also notes: “Until corruption and mismanagement is seen to be decisively dealt with, such reliance will be a hard sell for South Africans who have witnessed the large scale looting of SoEs and the failure of national funds such as the Road Accident Fund as well as, the failure of provincial departments of health.”

Click here to read a more detailed summary of their views.
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Class of Business – The basics
On 1 August 2018, Section 29(1)(a) and (2) of the Fit and Proper requirements with regards to Class of Business Training requirements for FSPs, Key Individuals and Representatives comes into effect.

Just to recap:

Who should attend Class of Business training?
  • All FSPs, Key Individuals and Representatives appointed after 1 April 2018.

  • FSPs, Key Individuals and Representatives who seek authorisation, approval or appointment for new financial product categories after 1 April 2018.

  • Representatives working under supervision as at 1 April 2018, or appointed under supervision after 1 April 2018.

  • Certain exemptions apply, depending on the type of business one does, and how it is conducted. Please contact your compliance officer if in doubt.

Who is exempt from Class of Business training?

FSPs, KIs and Reps, authorised prior to 1 April 2018 are considered to have completed the CoB training in view of their past experience and are therefore exempt from CoB training, unless they add new products to their licence.

By when?

A Rep working under supervision on 1 April 2018, or who is appointed under supervision between 1 April and 31 July 2018, has until 31 July 2019 to meet the CoB training requirements.

As things currently stand, appointees from 1 August 2018 onwards are not included in this transitional arrangement, and will not be allowed to conduct business prior to the successful completion of the CoB training.

Moonstone offers COB training

Moonstone Business School of Excellence (MBSE) is a duly accredited institution and will provide training in all nine CoB modules stipulated in the Act.

More information

Visit the Class of Business page on the MBSE website: http://www.mbse.ac.za/qualifications/class-of-business/

If you require more information regarding the fees and implementation dates please contact Veronica Grobler on 087 702 6429 or at veronica@mbse.ac.za.

For information on Corporate Packages, please contact Sheila Olckers on 021 883 8000 or SheilaO@moonstoneinfo.com.
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Technologically Speaking
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Can insurers use social media to validate claims?
Last year, City Press reported on a case in the US where a woman’s claim for a lost wedding ring was declined when a photograph of her wearing the ring was posted on Facebook after she made the claim.

The question is: Do insurers have the right to access information on people’s personal social-media pages?

In a recent radio interview Radio 702 presenter Gugu Mhlungu spoke to Ayanda Mazwi, a senior assistant ombudsman for short-term insurance, about the legalities of insurers tapping into people’s social media profiles and how social media posts might work against people when it’s time to make a claim.

Ayanda mentioned to Gugu that it is a general term with most insurers that clients must provide the insurer with information to either assess the risk to charge their premium or to access the claim in the event of a loss. So it’s already part of a client’s policy’s terms and conditions and therefore already implied that the client have given the insurer the right to access their social media and any other information that they deem to consider private.

Although not all insurers are using social media to validate information, one of the main messages are that consumers need to be honest and truthful with their insurers.

Click here to listen to the radio interview.
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Regulatory Examinations
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How to prepare for the REs
The FSCA strongly recommends the use of its Preparation Guide to prepare for the exams. The FSCA Preparation Guide suggests the following approach:
 
STEP ACTIVITY DESCRIPTION
1 Refer to the mapping document for the exam you are planning to write. This is the map of the tasks/criteria that will be assessed in your exam, and it contains a reference to the relevant legislation that you are required to study in order to understand the task / criteria. Appendix A in the Preparation Guide
2 Look at the number of criteria for each task. These are the knowledge and skill components you require to be able to perform.
RE 1 has 16 tasks that will be tested
RE 5 has 8 tasks that will be tested

If you have studied all the criteria for every task, then you would be properly prepared to write the RE 1 or RE 5 – whichever exam applies to you.
3 To prepare for the exam, you must spend time each day and study the legislation and supporting training material. One should systematically select one criteria at a time. Group the criteria together in groups of 3 or 4 and allocate study hours per day to prepare. The total number of hours will individually differ due to ones circumstances. At least 2 hours per day is the suggested number of hours.
4 To start, read the task, and then the first criteria. Then refer to the legislation for these criteria, and read the legislation referred to. It is important to first read the legislation so that you can see what terms are used and how the legislation is structured.
5 Now refer to the additional support or training material and study the section in the training material dealing with those particular criteria. The support material explains the particular concepts in simple language so that it is easier to understand what the legislation is actually saying and what it means.
6 Then go back to the legislation itself, and read it again.
Where there are discrepancies, ALWAYS regard the legislation as being correct.
Now that you have gained a better understanding of what the legislation is about, you may find reading the legislation again will make more sense to you if you didn’t understand it the first time around.

An alternative that you may want to consider is the LexisNexis Legislation Handbook for RE 1 (key individual) and RE 5 (representative) exams.

The 5th edition of the Handbook has just been released and provides the latest legislation specified as relevant to the regulatory exams RE 1 and 5.

The Handbook has been divided into 5 sections with shaded tabs on the side for easy access:

  • TAB A: FAIS Act and Regulations

  • TAB B: Code of Conduct

  • TAB C: Fit and Proper

  • TAB D: General Acts, Board Notices and Guidance Notes

  • TAB E: FIC Act, Regulations and Guidance Notes

The Handbook together with its Preparation Guides provides a good source to study for the exams. Click here to download the LexisNexis Preparation Guide for RE 1 and RE 5.

The LexisNexis Legislation Handbook has now been updated with all the new legislation effective from 1 April 2018. Click here to order your copy from our Advisor Store.

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2018 RE Schedules

Please note
: Registration cut-off is 11 working days before date of exam.
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In Lighter Wyn
In Lighter Wyn
Mixed reaction from medical practitioners to NHI proposals
The South African Medical Association has weighed in on the new National Health Insurance proposals.
  • Allergists voted to scratch it, but the Dermatologists advised not to make any rash moves.

  • Gastroenterologists had a sort of a gut feeling about it, but the neurologists thought the administration had a lot of nerve.

  • Obstetricians felt they were all labouring under a misconception.

  • Ophthalmologists considered the idea short-sighted.

  • Pathologists yelled "Over my dead body!" while Paediatricians said: "Oh, grow up!"

  • Psychiatrists thought the whole idea was madness, while the Radiologists could see right through it.

  • Surgeons were fed up with the cuts and decided to wash their hands of the whole thing.

  • ENT specialists just wouldn’t hear of it, smelt a rat and didn't swallow it.

  • Pharmacologists thought it was a bitter pill to swallow, and the Plastic Surgeons said, "This puts a whole new face on the matter...."

  • Podiatrists thought it was a step forward, but the Urologists were pissed off at the whole idea.

  • Anaesthetists thought the whole idea was a gas, but the Cardiologists didn't have the heart to say no.

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