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Moonstone Monitor -  14 June 2018
In This Week's Newsletter

Attending one of the Moonstone Regulatory Update workshops this month?  Please note that Registration is at 09h00 and we start at 09h30 SHARP.
 
From the Crow's Nest
CPD via Moonstone Monitor Clarified – We respond to reader enquiries in this regard
 
Your Practice Made Perfect
CPD Obligations and Classes of Business – How to calculate your CPD obligations
FSCA halts Regulatory Examinations administered by the FPI - Press Release provides more details
Debarment notification simplified – Two new forms from the FSCA to ensure procedural adherence
Marking time while data is exploited – International data via the General Data Protection Regulation could impact on our economy
 
Technologically Speaking
Technology is here to stay
 
Regulatory Examinations
RE Deadline 30 June 2018 - today is the last day to register!
How to prepare for the REs – INSETA and Lexis Nexis study material now available
Schedules for 2018
 
Careers Platform
Are you hiring? Moonstone offers biggest industry platform for employers
Featured Positions
 
In Lighter Wyn
Irish ghost story
FPI CPD logo 2018-06-07
Read Moonstone Monitor for CPD purposes
Click here to register.

 
 
 
 
 

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From the Crow's Nest
From the Crow's Nest
CPD via Moonstone Monitor Clarified
It is evident from enquiries received after last week’s Moonstone Monitor that there is a lot of general misunderstanding and uncertainty about Continuous Professional Development, and more particularly, how this publication can assist you in acquiring CPD hours.

Question: Will I have to pay for the Moonstone Monitor in future to be able to acquire CPD hours?

Answer: No, and yes. You will still receive the Moonstone Monitor, crammed full of valuable information free and gratis. In order to qualify for CPD points, however, we have to verify that you did indeed read the newsletter. This will be done by posing a few questions that you have to answer correctly to qualify for the approved CPD time allocation. We have set up a system to do this, and will issue you with a certificate which you can store in your Fit and Proper file as proof.

Question: The approved allocation is 30 minutes for every Moonstone Monitor I read. If I read 52 newsletters, will I be allocated 26 CPD hours?

Answer: We normally publish 48 Moonstone Monitors in a year (even Chuck Norris takes a break sometimes). At most, you will only need 18 hours, so yes, you can reach your goal in the comfort of your own office.

Question: Will the articles cover all the categories I am licensed for?

Answer: There is currently no requirement “per category”. Broadly speaking, the FSP has to ensure that the type and combination of CPD activities undertaken:
  1. are relevant to the functions and role of the FSP, key individual and representative;

  2. contributes to the skill, knowledge, expertise and professional and ethical standards of the FSP, key individual and representative

  3. addresses any identified knowledge needs or gaps and

  4. adequately takes into account changing internal and external conditions.

Question: What CPD must I complete/How many hours of CPD am I required to complete?

Answer: This will depend on your role and the development needs identified for you by your FSP. In terms of BN194 of 2017, the minimum CPD hours required are:
  • If you are authorised to render financial services for a single subclass of business within a single class of business - six hours of CPD activities per CPD cycle.

  • If you are authorised to render financial services for more than one subclass of business within a single class of business - 12 hours of CPD activities per CPD cycle

  • If you are authorised to render financial services for more than one class of business - 18 hours of CPD activities per CPD cycle.

See article below for more detail.

Question: It appears that I will have to pay for every CPD questionnaire I complete?

Answer: No, you register for 100 days during which you can complete the questions, of which there will be a maximum of five, every week.

Question: What is the pass mark?

Answer: 100%. But, before you panic: it is an “open book” assessment, and you can retry as often as you like, at no extra cost.

Question: Is there a platform where I can monitor my progress?

Answer: For every successful assessment you will receive a certificate, but the monitoring is your responsibility. Our Compliance division is in the final stages of the development of an advanced system that will automate the tracking of the Fit and Proper status of every member of any size FSP. We are confident that this will set a new standard in the industry.

General notes

We have applied for approval of our other newsletter, the Moonstone Investment Indicators, as well, and will keep you posted on developments there.

In addition to our newsletters, those required to attain CPD hours can also do so via other obligatory training, including Class of Business, FICA Awareness and other training interventions from Moonstone Business School of Excellence. This applies to both reps currently working under supervision as well as new appointees. The exact requirements regarding reps appointed after April 2018 and working under supervision still have to be spelt out by the FSCA.

Click here to register for access to the weekly Moonstone Monitor Assessment.

For more information about other CPD activities from Moonstone, click here.

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Your Practice Made Perfect
Your Practice
CPD Obligations and Classes of Business
The required hours of continuous professional development required is determined by the extent of the products which you advise on.
Board Notice 194 of 2017, the Fit and Proper road map, decrees as follows:

A FSP, key individual and representative authorised, approved or appointed to render or manage or oversee the rendering of financial services in respect of –
  1. a single subclass of business within a single class of business must complete a minimum of 6 hours of CPD activities per CPD cycle;

  2. more than one subclass of business within a single class of business must complete a minimum of 12 hours of CPD activities per CPD cycle; or

  3. more than one class of business must complete a minimum of 18 hours of CPD activities per CPD cycle

Let’s try and explain this at the hand of practical examples. In order to follow this, please download and print the Classes of Business table.
  1. Mary works as a representative for a small brokerage and only sells motor insurance. This is one of 8 sub-classes which resort under the “Short-term Insurance, Personal Lines” Class of Business. She only needs to acquire 6 hours of CPD per annual cycle.

  2. Joseph, her husband, specialises in motor, transport and property insurance, all of which are sub-classes of “Short-term Insurance, Personal Lines” Class of Business. He will need to complete 12 hours of CPD training per cycle.

  3. Frank, the owner of the business, advises on both Personal AND Commercial lines. As these are classified as two Classes of Business, he will need to attain 18 hours of CPD training per annual cycle, between 1 June and 31 May the following year.

The Board Notice also provides for a reduction in the number of CPD hours.

A FSP, key individual and representative that is authorised, approved or appointed for a period of less than 12 months in a particular CPD cycle, must by the end of that CPD cycle complete a pro-rated minimum number of CPD hours calculated as follows:
 
(X + 12) x Y = Z X = Number of annual required CPD hours
Y = number of months authorised, approved or appointed during a particular CPD cycle
Z = Required pro rata CPD hours

A FSP may pro rata reduce the CPD hours in respect of a representative for the period of time during which that representative is continuously absent from work if that absence is due to

  1. maternity, paternity or adoption leave;

  2. long-term illness or disability; or

  3. the representative's responsibilities to care for a family member of that representative who has a long-term illness or disability.

If such an occasion arises, please refer to the Board Notice for full details.
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FSCA halts Regulatory Examinations administered by the FPI
The Financial Services Conduct Authority (FSCA) has instructed the Financial Planning Institute (FPI) to discontinue the delivery of the Regulatory Examination (RE) with immediate effect.

All current and future exams will now be delivered by exam body Moonstone until further notice.

There will be no disruptions to the dates or the venues of the examinations. Moonstone will communicate directly with all candidates regarding any details pertaining to the RE exam.

Click here to download a copy of the FSCA Press Release.
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Debarment notification simplified
The rather cumbersome “Form and manner of debarment notification for representatives” is replaced by a far more user-friendly document contained in FSCA FAIS Notice 17 of 2018.

Part I of the Debarment Notification is a simple two-page document which the FSP is required to submit to the FSCA within five days of the debarment of a representative. It merely indicates who the FSP is, the debarred person, and personal details of the rep, including ID and contact details, and grounds on which the debarment was effected.

Part II, which must be submitted within 15 days of the debarment, requires attachment of documentation providing reasons and grounds for the debarment, including, but not limited to the following:
  1. All documentary evidence and information supporting the grounds/reasons for the debarment.
  2. A copy of the employment contract or mandate between the FSP and the debarred representative.
  3. A copy of transcript/minutes and outcome of debarment hearing and
  4. Forensic/investigation report and any other relevant documents
It follows then that due process will have to be adhered to in order to provide such documentation.

The original debarment process was a flawed attempt at justice, and replaced in its entirety.

The new section 14 provides substantially more requirements, including the stipulation that “…the provider must ensure that the debarment process is lawful, reasonable and procedurally fair.”

Please also bear in mind that aggrieved persons will now have access to a tribunal. This will put pressure on both the FSP and the FSCA to ensure that all documentation conforms to the above requirements.

Reappointments

The amended requirements will also provide FSPs who wish to reappoint debarred reps with a valuable tool to assess the real reason for the debarment, and not just a one-sided version. Obviously, one would need to have the written consent from the debarred person to gain access to the documentation.

In its reappointment guidelines, published late last year, the FSCA was at great pains to indicate that it was not responsible for saying yes or no to a request for reappointment. This was a rather peculiar stance, given that the FSCA’s mandate is the protection of the public. This is even more important if the Authority is in possession of information which indicates that a potential reappointment is not fit and proper.

The FSP assumes responsibility when it reappoints a debarred rep, and also the consequences should things go wrong. It therefore makes sense to do your homework, using all the information at your disposal.

Click here to download the new Debarment Notification.

Click here to download the Reappointment Guidelines.
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Marking time while data is exploited
Legalbrief Today reports:

The failure of the government to adequately protect our privacy – having produced a world-class data protection law and then failed, thus far, to get it off the ground – could well have economic consequences in light of a new set of privacy rules adopted by the European Union, warn Alison Tilley, of the Open Democracy Advice Centre, and Murray Hunter, of the Right2Know Campaign, in an article on the Daily Maverick site.

They note a huge new wave of data protection has just swept across most of the globe in the form of the General Data Protection Regulation (GDPR), essentially a new set of privacy rules adopted by the European Union to protect the privacy of all EU residents. They warn the GDPR has far-reaching implications for any business, organisation and entity that handles personal information of any kind. It is probably the strongest privacy protection yet.

Under the GDPR, individuals have greatly expanded rights over their data, including the right to be informed and notified as to what someone’s doing with the data, the right to object to what they’re doing with it, and the right to be forgotten. The EU has stated that any organisations that are not in compliance with the GDPR will face heavy fines – including for any SA firms that have EU customers’ personal information, as well as our government. If a business offers goods or services to citizens in the EU, then it will be subject to GDPR, no matter where it’s based.

Yet SA is marking time on the issue despite the fact privacy breaches are relatively common. Say the writers: 'Our own recent data protection law, the Protection of Personal Information Act, is not yet operational. The data protection watchdog created through that law is the Information Regulator – the watchdog body is essentially non-functioning, with most of its funding tied up in government bureaucracy. The failure of our government to adequately protect our privacy – having produced a world-class data protection law and then failed, thus far, to get it off the ground – could well have economic consequences in light of the GDPR. And certainly, this failure will have consequences for the millions who need their privacy protected.'

Click here to access the Full Daily Maverick report.
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Technologically Speaking
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Technology is here to stay
How we embrace technology and use technology together with traditional tools will make us more efficient and build stronger client relationships in future. Technology is changing the way our clients behave, it’s changing the way we communicate with them and even changing the way they will interact with our products. Eventually also changing the way we design our products in future.

According to a post on the IRESS blog “Financial services must adapt to this reality if it's going to keep the next generation of investors engaged.”

Click here to read more …
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Regulatory Examinations
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RE Deadline 30 June 2018
The hour glass is almost empty for those who are compelled to pass the level 1 RE 5 for representatives by 30 June 2018.

Today is the last day for candidates to register in order to write before the DOFA deadline of 30 June 2018 as the last exam in June is on the 29th!

(Note: bookings close about two weeks before the actual exam, for logistical reasons)

IMPORTANT: It is the responsibility of the candidate to make sure that he/she is registered for the correct examination, date, time and venue
.
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How to prepare for the REs
Inseta has confirmed that they received the updated materials from their developers last week and have placed them on their website.

The updated versions can be access via: http://www.inseta.org.za/inner.aspx?section=4&page=57

The FSCA strongly recommends the use of its Preparation Guide to prepare for the exams. The FSCA Preparation Guide suggests the following approach
 
STEP ACTIVITY DESCRIPTION
1 Refer to the mapping document for the exam you are planning to write. This is the map of the tasks/criteria that will be assessed in your exam, and it contains a reference to the relevant legislation that you are required to study in order to understand the task / criteria. Appendix A in the Preparation Guide
2 Look at the number of criteria for each task. These are the knowledge and skill components you require to be able to perform.
RE 1 has 16 tasks that will be tested
RE 5 has 8 tasks that will be tested

If you have studied all the criteria for every task, then you would be properly prepared to write the RE 1 or RE 5 – whichever exam applies to you.
3 To prepare for the exam, you must spend time each day and study the legislation and supporting training material. One should systematically select one criteria at a time. Group the criteria together in groups of 3 or 4 and allocate study hours per day to prepare. The total number of hours will individually differ due to ones circumstances. At least 2 hours per day is the suggested number of hours.
4 To start, read the task, and then the first criteria. Then refer to the legislation for these criteria, and read the legislation referred to. It is important to first read the legislation so that you can see what terms are used and how the legislation is structured.
5 Now refer to the additional support or training material and study the section in the training material dealing with those particular criteria. The support material explains the particular concepts in simple language so that it is easier to understand what the legislation is actually saying and what it means.
6 Then go back to the legislation itself, and read it again.
Where there are discrepancies, ALWAYS regard the legislation as being correct.
Now that you have gained a better understanding of what the legislation is about, you may find reading the legislation again will make more sense to you if you didn’t understand it the first time around.

An alternative that you may want to consider is the LexisNexis Legislation Handbook for RE 1 (key individual) and RE 5 (representative) exams.

The 5th edition of the Handbook has just been released and provides the latest legislation specified as relevant to the regulatory exams RE 1 and 5.

The Handbook has been divided into 5 sections with shaded tabs on the side for easy access:

  • TAB A: FAIS Act and Regulations

  • TAB B: Code of Conduct

  • TAB C: Fit and Proper

  • TAB D: General Acts, Board Notices and Guidance Notes

  • TAB E: FIC Act, Regulations and Guidance Notes

The Handbook together with its Preparation Guides provides a good source to study for the exams. Click here to download the LexisNexis Preparation Guide for RE 1 and RE 5.

The LexisNexis Legislation Handbook has now been updated with all the new legislation effective from 1 April 2018. Click here to order your copy from our Advisor Store.

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2018 RE Schedules updated

Please note
: Registration cut-off is 11 working days before date of exam.
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Moonstone boasts an exclusive newsletter mailing list of over 51000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: Investment, Risk, Healthcare, Banking, Retirement, and Insurance.


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Featured Positions
  • 2 x Marketing Assistants: HIC Underwriting Managers Pty Ltd, Bedfordview - We are looking for two assistants to manage the relationship between the Portfolio Manager and Broker. Must be able to work under pressure and be deadline driven. Read More

  • Claims Administrator: Cooke Fuller Garrun, Kloof, KZN - The ideal candidate should have at least 5 years experience in Commercial and Personal claims and must be FAIS qualified. Read More

  • Para-Planner: Carrick Wealth, Johannesburg, Durban and Cape Town - The Para-planner will be responsible for researching and analysing products to present recommendations to clients based on a thorough financial planning process. Read More

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In Lighter Wyn
In Lighter Wyn
Irish ghost story
This story happened a while ago in Dublin, and even though it sounds like an Alfred Hitchcock tale, it's true.

~~~~~~~~~~~~

John Bradford, a Dublin University student, was on the side of the road hitch-hiking on a very dark night and in the midst of a big storm.

The night was rolling on and no car went by. The storm was so strong he could hardly see a few feet ahead of him.

Suddenly, he saw a car slowly coming towards him and stopped. John, desperate for shelter and without thinking about it, got into the car and closed the door ... only to realise there was nobody behind the wheel and the engine wasn't running.

The car started moving slowly. John looked at the road ahead and saw a curve approaching. Scared, he started to pray, begging for his life. Then, just before the car hit the curve, a hand appeared out of nowhere through the window, and turned the wheel. John, paralysed with terror, watched as the hand came through the window, but never touched or harmed him.

Shortly thereafter, John saw the lights of a pub appear down the road, so, gathering strength, he jumped out of the car and ran to it... Wet and out of breath, he rushed inside and started telling everybody about the horrible experience he had just had.

A silence enveloped the pub when everybody realised he was crying ... and wasn't drunk.

Suddenly, the door opened, and two other people walked in from the dark and stormy night. They, like John, were also soaked and out of breath. Looking around, and seeing John Bradford sobbing at the bar, one said to the other..

'Look Paddy ... there's that idiot that got in the car while we were pushing it!'
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