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Moonstone Monitor -  29 March 2018
In This Week's Newsletter
 
From the Crow's Nest
Working under Supervision Going Forward – New fit and proper requirements will impact on current exemptions
 
Your Practice Made Perfect
Product Specific Training under Supervision – Who is responsible for this?
High Court sets aside Validation of Gross Income methods – Relaxation on requirement to obtain payslips etc
Gap Cover – Also providing critical support in cases of accidents and emergencies
The March edition of the informative Insurance Gateway Newsletter can be downloaded here
 
Technologically Speaking
The Reserve Bank recently established a Financial Technology (fintech) Programme to strategically assess technological innovations in the financial sector
 
Regulatory Examinations
Annual Regulatory Exam Deadline Looming – 30 June means cut-off date for appointees between 1 January and 30 June 2016
Schedules for 2018
 
Careers Platform
Are you hiring? Moonstone offers biggest industry platform for employers
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In Lighter Wyn
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From the Crow's Nest
From the Crow's Nest
Working under Supervision Going Forward
The recently published Determination of Fit and Proper requirements (BN 194 of 2017) will impact on the “Supervision” requirements published in BN 104 of 2008. We expect the publication of a discussion document on amendments to the current “working under supervision” regulations any day now.

Background

Board Notice 104 of 2008 introduced the concept of an exemption from certain fit and proper requirements while working under supervision. The year 2010 was a watershed and marked the beginning of regulatory steps to upscale professionalism in the industry. Prior to this, transitional arrangements for instance absolved people who had obtained 30 or 60 credits from completing a recognised qualification.

After 2009 it was a bit of a Catch-22 situation, really. You could not be appointed without the required experience, for instance, but you could also not acquire the experience without being appointed. This would have been a death knell to the industry.

“The objective of this Exemption is to relieve the provider of the obligation …as regards the competency requirements. This implies that a representative will, with regards to the experience and qualification and regulatory examination requirements, not have to comply with the standards set for the provider at the date of appointment.”

Broadly speaking, new appointees had to write the RE 5 within two years of appointment and obtain a recognised qualification within six years. Experience was dependent on the licence categories in which you advised.

What has changed?

BN 194 of 2017 necessitates a number of changes to the above.
The “second level” regulatory exams, for instance, was intended to ensure proper product knowledge. This has now been replaced by compulsory “Class of Business” and “Product Specific” training for specified groups, while others are exempt from it.

The requirements to write the level 1 regulatory examinations have also been changed, exempting certain categories, and removing the unnecessary requirement that sole proprietors and KIs, who do not also act as representatives, have to write both the KI and rep exams.
 
Continuous professional development (CPD) has suddenly become a reality for the pre-2010 brigade after being on the backburner for the past ten years.

Transitional arrangements

The so-called grandfathering clause very kindly exempts those who were duly authorised at the date of publication of BN 194 of 2017 from the qualifications, experience, product specific, class of business and regulatory exam obligations provided they stick to what they are doing.

The interim arrangements for those working under supervision, or appointed after 1 April, are outlined in BN 194.

Going forward

The update on BN 104 of 2008 mentioned above will very likely address some current anomalies in much the same way as the original document did in 2008 in respect of qualifications, experience and regulatory examinations. It will have to address the new fit and proper requirements, and provide for similar exemptions. Apart from the examples mentioned above, other new elements introduced include good standing, financial soundness and competence registers.

It does not make business sense to appoint a new representative who is not allowed to do business before complying with the new fit and proper requirements, much in the same manner as when the original exemption BN was published ten years ago.

We expect exemptions, with specific timelines, in much the same manner as contained in the 2008 document, for those currently working under supervision as well as new appointments.
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Your Practice Made Perfect
Your Practice
Product Specific Training under Supervision
Board Notice 194 of 2017 decrees that a representative working under supervision on 1 April 2018 has three months from 1 May to comply with the product specific training requirements set out in Part 5 of Chapter 3.

Part 5 of Chapter 3 lists no less than 19 requirements with which such training have to comply.

Section 29 (1) states further that a FSP and representative must, prior to the rendering of any financial service in respect of a particular financial product, complete the class of business training and product specific training relevant to that financial product and for which they are authorised or appointed or in respect of which authorisation or appointment is sought.

Whilst those working under supervision have 12 months in which to do the Class of Business training, they only have three months to comply with the Product Specific requirement.

The general consensus appears to be that product providers will be hard pushed to provide all of the above on such short notice.

The fact of the matter is that there is NO obligation on product houses in this regard.

Chapter 3, under the heading “Responsibilities of an FSP”, notes:
 
(3) An FSP must be able to demonstrate and record that it has evaluated and reviewed at regular and appropriate intervals -
  (a) its representatives' and key individuals' competence and has taken appropriate action to ensure that they remain competent for the activities they perform; and
  (b) the appropriateness of the training and CPD referred to in subsection 1(d) and (e).
(4) The evaluation and review contemplated in subsection (3) must, inter alia, take into account -
  (a) technical knowledge and its application;
  (b) skills and expertise; and
  (c) changes in the market, to financial products, financial services and legislation.
(5) An FSP must establish, maintain and update on a regular basis a competence register in which all qualifications, successfully completed regulatory examinations, product specific training, class of business training and CPD of the FSP, its key individuals and representatives are recorded.

Just before you draft your resignation letter, please note that this does not mean that all product specific training done up to now will be disregarded. It simply means that the onus for ensuring compliance with the guidelines rests with the key individual. No doubt the product providers, too, will do their best to ensure that you and your personnel comply with these requirements by reviewing their in-house training.

A question that arises is what will happen in instances where a product provider does not offer product specific training? The onus will then be even more squarely on the shoulders of the FSP.

We trust that the soon to be released revised Supervision discussion document will provide further clarity on this matter.

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High Court sets aside Validation of Gross Income methods
by Gerrit Viviers
On 16 March 2018, the High Court in Cape Town provided its favourable ruling on the matter brought by the retailers, Truworths Limited, Foschini Group Limited and Mr Price Group Limited (the “Applicants”) against the Minister of Trade and Industry and the National Credit Regulator (the “Respondents”) in which the Applicants requested the court to set aside regulation 23A(4) of the National Credit Act, 34 of 2005 (“NCA”) which deals with the steps required to be taken by credit providers, to validate the gross income of prospective consumers during its affordability assessment as part of a credit application.

Regulation 23A(4) provides that “A credit provider must take practicable steps to validate gross income, in relation to:-
 
(a) consumers that receive a salary from an employer:
  (i) latest three(3) payslips; or
  (ii) latest bank statements showing latest three(3) salary deposits;
(b) consumers that do not receive a salary as contemplated in (a) above by requiring:
  (i) latest three(3) documented proof of income; or
  (ii) latest three(3) months bank statements;
(c) consumers that are self-employed, informally employed or employed in a way through which they do not receive a payslip or proof of income as contemplated in (a) or (b) above by requiring:
  (i) latest three (3) months bank statements; or
  (ii) latest financial statements.”

The crux of the judgement can be summarised as follows:

  1. Regulation 23A(4) is set aside. Practically this means that credit providers do not have to obtain the consumer’s payslips, bank statements or financial statements to validate the consumer’s gross income;

  2. However, this did not discard the credit provider’s responsibility to take practicable steps to determine (including validate) a prospective consumer’s income to calculate the consumer’s discretionary income as part of its affordability assessment. Credit providers may now, however, determine its own practicable steps in this regard.

Credit providers are urged to consider retaining their current processes and methods to validate a consumer’s gross income, including obtaining a prospective consumer’s payslips and/or bank statements. They may, however, also employ other methods to validate a prospective consumer’s income. For example, where a consumer does not have a payslip, bank account (bank statements) or financial statements, he or she can possibly provide the credit provider with a letter or affidavit from his or her employer, stating their gross income.

It is expected that the Respondents may appeal against this ruling. If they are granted leave to appeal, it will mean that the setting aside of regulation 23A(4) will be suspended until the outcome of the appeal. Therefore, credit providers should consider this before making drastic changes to their current processes and methods to validate the gross income of a prospective consumer.

Please click here to download a copy of the ruling.

Moonstone employed an NCA Specialist to render NCA compliance services to its clients and prospective clients. Should you have any queries, please contact Gerrit Viviers on 021 883 8000 or by email to gviviers@moonstonecompliance.co.za.
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Gap Cover provides critical support in cases of accidents and emergencies
As another Easter holiday season approaches, our national roads will fill up and the inevitable road accident statistics will make sickening reading.

In 2017, fatalities from accidents surged approximately 51% year-on-year, as thousands of South Africans were involved in collisions and accidents.

It’s a stark reminder that even if we may be fortunate to be very healthy, accidents can happen at any time.

Many people make the mistake of thinking that Gap Cover (which assists with medical expense shortfalls that one’s Medical Aid doesn’t pay) is only needed for people with illnesses or health risks.

Click here to read the full article.
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Technologically Speaking
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Regulator focus now in place for fintech sector
The South African Reserve Bank (SARB) recently established a Financial Technology (fintech) Programme which aims to strategically assess the emergence of technological innovations in the financial sector and to consider its regulatory implications. Industry leaders agree that South Africa is all set to be the “fintech centre of excellence”.

In a recent article by ITOnline, Dominique Collett, senior investment executive at Rand Merchant Investment Holdings and head of AlphaCode, a club for fintech entrepreneurs, stated that “the SARB initiative is very important because of the changing face of financial services driven by technology, the rise of social media and the change in consumer demographics and behaviour particularly those of millennials. The regulator needs to consider how to deal with this evolving space. Fintech is an enabler and not a threat to making financial services more relevant to a changing society. The SARB initiative will help to bridge this gap.”

“We have an advanced banking and financial services system with a sound regulatory regime. We have extremely competent regulators, top entrepreneurial talent and innovative businesses that are attracting considerable local and global investments. The missing puzzle piece was a regulator focused on the fintech sector which has now been put in place, so there is no reason why South Africa cannot follow the UK and Singapore in becoming a fintech centre of excellence” says Collett.

Are you embracing technology? Do you have any questions on fintech? Send your comments or questions to Janine Geldenhuys of Moonstone. We will investigate and report on it in future editions.
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Regulatory Examinations
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Annual Regulatory Exam Deadline Looming
This year’s 30 June deadline could be even more stressful than normal, given the amendments to the study material as a result of the new Fit and Proper requirements.

Why do so many people put off the inevitable? Is it because they somehow believe that there will be a last minute reprieve?

We experienced a 300% increase in registrations in March from people who wanted to write before the changes mentioned above come into effect from 1 April. This happened despite us warning against the folly of leaving writing to the last minute, and then failing the exam. Our registration team went through a torrid time from unreasonable candidates who left it to the last, and wanted to book after registrations closed.

There is every chance that the same will happen towards the end of June. One can understand that candidates will first want to acquaint themselves with the changes to the preparation material as outlined below, but please do not leave it too late. There is just too much at stake.

The following areas in the new Task and Criteria will be significantly impacted by Board Notice 194 of 2017. Please note there may also be individual questions in other specific areas that can be impacted, but when all questions are reviewed this will be indicated in the prep guide.
 
Regulatory Examination Task Criteria
RE1 Task 3 Criteria 1 - 3
  Task 4 Criteria 1 – 15
  Task 5 Criteria 1 - 11
  Task 13 Criteria 1 - 2
  Task 15 Criteria 1 - 5
RE5 Task 8 Criteria 3 & 8

We received confirmation from Inseta that their adjusted study material will be available before or on 1 April 2018. When we checked on Tuesday, it was still not published on its website.

Frequently asked Questions

Please click here to access a list of questions and answers, including information on what exams to write, the cost thereof, study material, training and a lot more

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2018 RE Schedules updated

Please note
: Registration cut-off is 11 working days before date of exam.
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Featured Positions
  • Personal Lines Sales/Underwriter: Venshaw Insurance Administrators, Bellville, Western Cape - We are looking for a candidate with 2 years' experience, RE5 and NQF4 (150 credits). Read More

  • Short Term Insurance Representative: External Marketer/Service: Venshaw Insurance Administrators, Bellville, Western Cape - The candidate should be Xhosa speaking, and have completed RE5 and NQF4 (150 credits). Read More

  • Short Term Insurance Representative: Claims Consultant: Venshaw Insurance Administrators, Bellville, Western Cape - The candidate should be Xhosa speaking, and have completed RE5 and NQF4 (150 credits). Read More

  • Broker Consultant: CIA - Commercial & Industrial Acceptances Pty Ltd, Gauteng, East Rand and Vaal Triangle - We are looking for an excellent communicator to represent CIA to our brokers. Read More

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