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Moonstone Monitor -  7 September 2017
In This Week's Newsletter
 
From the Crow's Nest
Tax Ombud finds against SARS – Do delays in refunds make collection figures look better?
 
Your Practice Made Perfect
FIC Amendment Act Implementation Update – Registrar concerned that industry seems unaware of new requirements
Moonstone Regulatory Update Workshops 2017 – Cape Town registration closes today
Compliance Officer Regulatory Exam Deadlines – Over 4 000 COs were required to pass by the end of August
 
Technologically Speaking
Machine Platform Crowd – Modern manifestations of revolutionary advances
 
Regulatory Examinations
Legislation Handbook and Preparation Guide for REs – New stock arrived. Order online
Schedule for 2017
Regulatory Examinations – Frequently asked questions answered
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
Are computers male or female?
Paul Kruger 2017-08-03
Paul Kruger Author/Editor
 
 
 
 

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From the Crow's Nest
From the Crow's Nest
Tax Ombud finds against SARS
In these times of rapidly diminishing action against wrongdoers, it is refreshing to read the Tax Ombud’s findings after an investigation into “…alleged delayed payment of refunds as a systemic and emerging issue.”

Taxpayers have over the years been complaining that SARS unduly delays the payment of verified refunds. The complaints reached their peak in the period December 2016 to March 2017. Taxpayers identified certain mechanisms allegedly employed by SARS, unfairly, in the implementation of the tax collections system, to cause the delay. This resulted in financial hardships to them and, in some instances, the near collapse of their businesses and in others, job losses.

The wish expressed by taxpayers is that these mechanisms be eliminated from the system or, alternatively, be employed in a manner that would cause the least possible delay in the payment of the refunds.

The Tax Ombud’s management summary then lists 12 obstacles allegedly in place at SARS to delay the payment of refunds. These include:
  1. The unwarranted placing of “Special Stoppers” on taxpayers’ accounts in order to stop refunds from being paid out. In most of these cases taxpayers are required to verify bank details in person at a SARS branch. Whilst the OTO understands this is done to prevent payment of refunds that are not due, or fraud, there is, however, too long a delay in paying these refunds despite a taxpayer’s banking details having been verified, or a taxpayer having complied with SARS’s requirements.

  2. The placing of a stopper every time a new return for the next period is filed. The system blocks already verified refunds the moment a subsequent return is submitted by the taxpayer. Therefore, even where specific returns are not identified for audit/verification, the mere submission of the next return results in the payment of the refund being stopped. This may have a knock-on effect especially in the case of VAT where the periods for declaration are close to each other.

  3. SARS refuses to release refunds that have been verified for a specific tax period until such time as all audits/verifications that may be pending on other tax periods have been finalised.

  4. SARS raises assessments to absorb credits on taxpayers’ accounts where for example overpayments are made. In doing so, SARS creates fictitious tax liabilities, instead of taking a decision on a refund. Failure to take such a decision is subject to objection and appeal, but SARS avoids this, it seems, by raising an assessment, a step which takes the dispute resolution procedure in another direction, away from paying the refund. The Ombud feels “strongly that the practice should cease altogether.”

  5. SARS auditors keep audits pending while repeatedly requesting information from taxpayers. Apart from delaying the refund, the incidental consequence is that if successive requests for further information are sent out each within 21 days of the other, interest will not start accruing on the refund.

In conclusion, the Ombud remarks:

“It was commendable to pay out as many taxpayers as possible as SARS says it did, however, the residual (non-paid) taxpayers may be of very high value, as indicated in the Report, whose payments, once made, would reduce the amount of tax collected over that particular period.

“It is clear that the system allows for SARS to unduly delay the payment of verified refunds to taxpayers in certain circumstances. This has become a systemic issue. The system does not sufficiently protect taxpayers. The removal of the obstacles discussed in the Report, as well as any others, would go a long way towards addressing the problem.”

The report was sent to Finance Minister Malusi Gigaba and SARS Commissioner Tom Moyane who is yet to comment on it.

Let’s hope that the reaction to these findings proof to be refreshingly different from what appears to have become the norm – having blame storming meetings, firing a few scapegoats and continuing business as usual.

Click here to download the full report.
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Your Practice Made Perfect
Your Practice
FIC Amendment Act Implementation Update
The Financial Intelligence Centre (FIC) Act has been amended with the first set of provisions coming into effect on 13 June 2017. These provisions do not have any effect on accountable institutions.

The next set of provisions will come into operation on 2 October 2017 and relate to:
  • Adoption of a risk-based approach to ensure that institutions understand money laundering and terrorist financing risks they face in their businesses and put appropriate measures in place to prevent or mitigate such risks.

  • Establishment of appropriate policies, procedures, systems and controls that are effective for mitigation of money laundering and terrorist financing risk.

  • Developing, documenting, maintaining and implementing a Risk Management and Compliance Programme.

  • Applying appropriate customer due diligence measures to manage money laundering and terrorist financing risks.

  • Establishing and verifying identity of beneficial owners of legal persons, trusts and partnerships.

  • Managing relationships with Prominent Persons (i.e. Domestic Prominent Influential Persons and Foreign Prominent Public Officials).

  • Keeping records of single transactions and business relationships.

  • Assigning senior person/s in the business to take responsibility for governance of AML/CTF compliance.

  • Providing ongoing training to employees on the provisions of the FIC Act and Risk Management and Compliance Programme.

The FIC recently published four documents on the implementation of the FIC Amendment Act for public comment and action. It appears that stakeholders are largely unaware of these publications. To address this, the FIC plans the following:
  • Consultation with stakeholders to discuss the fact that the ability and capacity to comply with the provisions of the FIC Amendment Act may not be the same for both large and smaller accountable institutions.

  • Readiness assessment: a survey is to be circulated during September to assess the state of readiness of the industry.

  • Transitional period: Depending on the outcome of the survey, the Registrar’s office may consider a transitional period for all accountable institutions to allow businesses additional time to implement the new requirements.

  • Compliance Gap: Accountable institutions should start now and continue to develop policies, procedures, systems and controls to implement the requirements of the FIC Amendment Act. Accountable institutions will be expected to demonstrate progress towards full compliance at agreed milestones and timelines.

  • Inspections: The Registrar’s office will continue to conduct FIC inspections during the transition period to monitor compliance, provide guidance an advise accountable institutions on implementation of the new requirements.

  • Sanctions: Sanctioning non-compliance with the new requirements of the FIC Amendment Act will be delayed in order to allow sufficient time to accountable institutions to make the necessary adjustments to implement the new requirements. However, administrative sanctions will be imposed on non-compliance with the current provisions of the FIC Act that are not amended, such as registration and reporting obligations.

Attendees to the Moonstone Regulatory Update Workshops will, in addition to an update at the workshop, be provided with access to a professional summary of the Act, to assist with implementation of the measures outlined above.
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Moonstone Regulatory Update Workshops 2017
Please note: this is NOT regulatory examination training.

The following topics will be covered by Billy Seyffert, COO Moonstone Compliance, and Alan Holton, industry legal expert:

  • A brief update on the RDR

  • The proposed changes to the Long- and Short-term Insurance Regulations and the impact on remuneration

  • The proposed changes to the Policy Holder Protection Rules with a focus on replacement business

  • The Financial Intelligence Centre Amendment Act and how it impacts Accountable Institutions

  • The future of Fit and Proper and what will be expected of intermediaries

The workshops are scheduled as follows:
 
Town Venue Date
Port Elizabeth PE Golf Club 05/09/2017
East London EL Golf Club 06/09/2017
Cape Town The River Club 11/09/2017
Johannesburg Houghton Golf Club 19/09/2017
Pretoria Diep in die Berg 20/09/2017
Durban Coastlands Hotel Umhlanga 21/09/2017
Bloemfontein Kopano Nokeng 27/09/2017

Please note that Cape Town registration closes today.

Click here for more details and to register.
 

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Compliance Officer Regulatory Exam Deadlines
FAIS Newsletter 24 indicates that 4 084 compliance officers were required to successfully complete the relevant REs by 31 August 2017. This includes those operating abroad.

These requirements were covered in detail in the article Compliance Officer RE Obligations published on 29 May 2017.
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Technologically Speaking
Suitebox 2017-06-29
Moonstone Information Refinery

Machine Platform Crowd
Harnessing Our Digital Future

This is the title of a new book by Andrew McAfee and Erik Brynjolfsson, directors of the MIT Centre for Digital Business, which was recently reviewed in News24.
 
We live in what is certainly the most creative and disrupted period in human history – so far. This mind-bending reality is a function of the emergence of, for example, effective artificial intelligence in areas as different from each other as health care, transportation and retailing.

There are three primary contributing forces driving our revolutionary advances: machines, platforms and crowds.

The authors then explain the difference between major drivers of the past, and its modern manifestation. For example, machines of the second industrial revolution will do for people’s mental ability what the first industrial revolution did for muscle power.

Click here to read this fascinating insight.

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SuiteBox transforms customer engagement with intuitive video, document collaboration, selective recording and real-time digital signing, helping you accelerate and close business using the full power of mobile and desktop devices. It is able to be fully white labelled and seamlessly integrated with a client’s core CRM or banking platform. SuiteBox is available via monthly subscription, is delivered via the cloud and requires no technical expertise to use. Visit www.suitebox.com for more information.

Suitebox Media contact

Neil Summers, Sales Manager, Moonstone Business Services
Mobile: +27729088994
Email: neil@suitebox.com.
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Regulatory Examinations
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RE Schedule updated
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Frequently Asked Regulatory Exam Questions
1. What exam must I write?
Both the RE 5 and RE  are Level One exams. RE 5 is for Representatives and RE1 for Key Individuals. The RE 3 exam is for licence category II candidates.
2. How much does it cost?
The FSB determines the fee. Currently it costs R1163 per exam, also in the case of a re-write.
3. What preparation material is available?
Fully updated resources are available for those requiring access to the legislation applicable to the regulatory examinations:
  Please make sure that you first read the FSB’s Preparation Guide to make sure you follow the right process in preparing. Page seven includes a recent amendment to guide candidates in studying in the correct manner.
  Click on the following highlighted sections to download the relevant updated Inseta learning material for key individuals, RE 1, and representatives, RE 5.
  LexisNexis provides a “Legislation Handbook” together with a “Preparation Guide” containing the qualifying criteria, with a link to the relevant legislation.
  The Juta FAIS Pocket Statutes also contains a CD with a comprehensive list of updated supplementary legislative material for reference purposes. Please click here to order this from our online shop.
  The FSB’s telematics broadcast on the RE 1 and RE 5 provides a good introduction and overview, and can also be ordered online in:
    DVD format or on a
USB memory stick
4. Where can I write? Go to: http://www.faisexam.co.za/show_venues
5. What dates are available?
Go to: http://www.faisexam.co.za/view_schedule
6. What training is available?
As an Exam body we are not allowed to recommend companies that offer face-to-face Regulatory exam classes. You can try Google for someone in your area. Bear in mind that this exam tests your knowledge about the laws applicable to the provision of financial advice and intermediary services. The questions are based on very specific qualifying criteria set out in the FSB preparation guide. Any training that does not have this as a basis will not prepare you properly for the exam. Do your own research and don’t just accept what others say.
7. Where can I buy old question papers?
There are no genuine “old question papers” available. Be very careful when buying such preparation aids as some of those on offer are not in line with the high standard prevailing in the actual exams and often lead to a false sense of knowledge which is sadly exposed when confronted by the actual exam. Follow the guidelines provided in the FSB Preparation Guide and you are far more likely to achieve success.
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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

•   The Moonstone website - www.moonstone.co.za - enjoys an average of 15 000 visits and approximately 39 000 page views per month.
Moonstone boasts an exclusive newsletter mailing list of over 48000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: Investment, Risk, Healthcare, Banking, Retirement, and Insurance.


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Featured Positions
  • Financial Advisors: Quantum Invest (Pty) Ltd, Randburg Ridge, Johannesburg - If you have a Matric and RE5 Certificate with 8 months experience in the Insurance Industry, then Read More

  • Short Term Commercial and Domestic Sales Consultant: Wealth Solutions Capital Insurance Brokers, Bedfordview - We are looking for dynamic and energetic go getters for short term commercial and personal lines insurance, as well as for Financial Advisers. Read More

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In Lighter Wyn
In Lighter Wyn
Computer: Male or female?
A Spanish Teacher was explaining to her class that in Spanish, unlike English, nouns are designated as either masculine or feminine. “House” for instance, is feminine: “la casa.” “Pencil,” however, is masculine: “el lapiz.”

A student asked, “What gender is ‘computer’?”

Instead of giving the answer, the teacher split the class into two groups, male and female, and asked them to decide for themselves whether “computer” should be a masculine or a feminine noun.

Each group was asked to give four reasons for its recommendation.

The men’s group decided that “computer” should definitely be of the feminine gender (“la computadora”), because:
  1. No one but their creator understands their internal logic;

  2. The native language they use to communicate with other computers is incomprehensible to everyone else;

  3. Even the smallest mistakes are stored in long term memory for possible later retrieval and

  4. As soon as you make a commitment to one, you find yourself spending half your pay check on accessories for it.

The women’s group, however, concluded that computers should be Masculine (“el computador”), because:
  1. In order to do anything with them, you have to turn them on;

  2. They have a lot of data but still can’t think for themselves;

  3. They are supposed to help you solve problems, but half the time they ARE the problem and

  4. As soon as you commit to one, you realize that if you had waited a little longer, you could have gotten a better model.

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