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Moonstone Monitor -  24 August 2017
In This Week's Newsletter
 
From the Crow's Nest
Twin Peaks signed into law – Not everyone is enthusiastic about the news
 
Your Practice Made Perfect
Property magnate faces huge civil claims – Concourt turns down Nic Georgiou’s application for leave to appeal
Moonstone Regulatory Update Workshops 2017 – Eastern Cape registration closes Tuesday. CPD points available
 
Technologically Speaking
Chatbots and Artificial Intelligence - Possible impact on financial services industry
 
Regulatory Examinations
Legislation Handbook and Preparation Guide for REs – Back in stock and available online
Schedule for 2017
Self-Help Guidelines and Frequently asked questions
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
Modern businesses baffle brains…
Paul Kruger 2017-08-03
Paul Kruger Author/Editor
 
 
 
 

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The perfect bureaucrat everywhere is the man who manages to make no decisions and escape all responsibility – Brooks Atkinson
(Methinks we have one too, only we do not call him a bureaucrat.)
 
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From the Crow's Nest
From the Crow's Nest
Twin Peaks signed into law
News 24 reported that President Jacob Zuma signed into law the Financial Sector Regulation Act 2017 on 21 August.

The legislation – also known as Twin Peaks - was passed by Parliament in June and sent to Zuma for ratification.

It makes provision for a so-called Twin Peaks model of financial regulation. The SA Reserve Bank (SARB) will be responsible for regulating all financial institutions – banks, insurance houses and the asset management sector.

Financial conduct will be governed by a new entity, called the Financial Sector Conduct Authority, which will replace the current Financial Services Board (FSB).

The Presidency said in a statement issued on Monday that the Financial Sector Regulation Act aims to achieve a financial system that works in the interests of financial customers, and supports balanced and sustainable economic growth in South Africa.

Industry views differ vastly from that of the Presidency.

Professor Robert Vivian, of Finance & Insurance at the University of the Witwatersrand and a member of the Free Market Foundation’s Rule of Law Advisory Board has some rather scathing views on the matter in an article in Fin24 titled Twin Peaks: Another government-induced calamity. Why fix what isn’t broke?

He referred to National Treasury’s Socio-Economic Impact Assessment (SEIA) as a “…kind of cost-benefit analysis, on the Financial Sector Regulation Bill (FSR). Cabinet and MPs should reject this half-baked attempt outright and insist that it be returned whence it came, before SA has another self-imposed calamity visited upon it.”

Amongst other criticisms, Vivian condemns the establishment of “legislative instruments” as a “…violation of the Constitution and the rise of a unitary state with the state”.

“… the FSR Act and the additional Acts that are promised to follow, will empower civil servants to tax by decree without so much as a nod from Parliament. They are to be empowered to raise their own funds through regulatory levies and to pass their own “laws” euphemistically referred to as “legislative instruments”.

They will have their own courts (“Enforcement Committees”), will impose their own fines, and keep and spend the proceeds themselves. They are what have been referred to as a unitary state within the state, violating the Constitutional requirement of a proper separation of powers between legislature, executive and judiciary.”

The other side of the coin

In an informative assessment of the Financial Sector Regulation Bill, Alan Holton, an associate of Moonstone Compliance, wrote in February this year:

“The Bill makes provision for the Prudential Authority and Financial Sector Conduct Authority to create ‘legislative instruments’. This term is defined and means subordinate legislation made in terms of a financial sector law, and includes regulations, prudential standards, conduct standards or joint standards. These standards have the same effect as the actual legislation and the most important of these is, arguably, the authority to create Conduct Standards.”

“Conduct standards must be made in order to ensure the protection and fair treatment of financial customers and to enhance the efficiency and integrity of and confidence in the financial system. These standards may also be made to promote financial literacy and financial capability and to assist in maintaining financial stability.”

Consultation Requirements

Holton feels quite strongly about criticism that this approach undermines parliament’s role in law making:

“The financial sector regulator who makes a legislative instrument must, prior to making a legislative instrument, publish a draft of the instrument that must be accompanied by a statement explaining the need for the instrument and the intended operation of the instrument, a statement of the expected impact of the regulatory instrument and a notice stating that any person may make a submission about the need for, and the content of, the instrument.

The notice must indicate where and how submissions may be made, and the period for making submissions, which must be at least 6 weeks.

Before making a regulatory instrument the maker of the regulatory instrument must submit the regulatory instrument to Parliament together with a report on the consultation process.

Then, in deciding whether to make a regulatory instrument, the maker must take into account all submissions received within the 6-week period and must also take into account any deliberations of Parliament.

Holton’s article also expands in detail on Guidance notices and Interpretation rulings which form an equally important part of the checks and balances foreseen in the Act to ensure fair outcomes for all.

Click here to read Alan Holton’s Legislative Instruments under the FSR Bill.

Alan will also be a presenter at the Moonstone Regulatory Update Workshops in September.

Click here to download the Financial Sector Regulation Act, 2017.
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Your Practice Made Perfect
Your Practice
Property magnate faces huge civil claims
Legalbrief Today reports:

Property magnate Nic Georgiou may face a slew of civil claims totalling more than R2bn after the Constitutional Court dismissed his application for leave to appeal a 2015 High Court judgment, notes a Moneyweb report. It says the 2015 judgment ordered Georgiou to repay a single investor’s original capital investment, but was also binding on 45 other investors with similar claims. Their collective claims exceed R30m.
 
Advocate Louis Bolt, who represents the 46 investors, said the Constitutional Court judgment opens the door for thousands of investors who invested more than R2bn in the Highveld Syndications 21 and 22 schemes. These investment contracts included specific buyback clauses. Bolt added that in addition to the 46 investors, three other investors received default judgments against Georgiou in recent weeks. Their collective claim is nearly R8m.

“This is the end of the road for Georgiou on the defences raised against the claims. It also opens the door for all the thousands of HS 21 and 22 investors to institute similar claims,” added Bolt.

Georgiou has indicated that he will challenge these judgments.

Jacques Theron, of Theron and Partners, is a member of the Highveld Syndication Action Group (HSAG) who is pursuing a class action suit against Georgiou on behalf of other Highveld Syndications investors.

Click here to read the full Moneyweb article.
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Moonstone Regulatory Update Workshops 2017
Please note: this is NOT regulatory examination training.

Our popular workshops will be held in seven centres across the country. Booking for PE and East London closes this coming Tuesday, 29 August. Please do not delay booking.

The following topics will be covered by Billy Seyffert, COO Moonstone Compliance, and Alan Holton, industry legal expert:
  • A brief update on the RDR

  • The proposed changes to the Long- and Short-term Insurance Regulations and the impact on remuneration

  • The proposed changes to the Policy Holder Protection Rules with a focus on replacement business

  • The Financial Intelligence Centre Amendment Act and how it impacts Accountable Institutions

  • The future of Fit and Proper and what will be expected of intermediaries


Click here to register.

Please read the Registration Guidelines if you need help.

CPD Points

Attendees who wish to apply for CPD points with their industry bodies can request a certificate of attendance after the event. This document will contain the required information for such application
.

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Technologically Speaking
Suitebox 2017-06-29
Moonstone Information Refinery

Chatbots and Artificial Intelligence
How these might impact the B2C financial services industry

In a recent blog post in Econsultancy, Alisdair Graham makes the statement that banking and the financial services industry has been seen to lag behind in the adoption of emerging and disruptive technologies, despite a survey which showed that 80% of people in the industry saw chatbots as an opportunity, rather than a threat.

One of the main reasons for this is that a significant portion of high value clients, particularly for wealth management firms and IFAs, are more likely to belong to senior demographics and may have a higher propensity for non-digital communication such as calls or face-to-face meetings.

Because of this, a significant proportion of FS businesses may not have felt the need to invest in digital. This is also potentially exacerbated by the fact that their competitors and cohorts are also lagging in terms of digital.

The future is here

As younger, digitally native clients begin moving into the market for financial services at both a consumer level and professional level, becoming ‘digital first’ is now imperative for the financial services industry.

In addition to the changing workforce and consumer landscape, the Australian Financial Conduct Authority also launched the Financial Advice Market Review in late 2015 which aimed to review and explore ways in which financial institutions can take actions to:
  • Provide affordable advice to consumers.

  • Improve and increase access to advice.

  • Address industry concerns relating to future liabilities and redress without watering down levels of consumer protection.

With these goals in mind, AI, chatbots and digital tick a range of boxes, particularly under the “affordability” and “accessibility” criteria.

Like some systems that consumers may be familiar with, such as virtual assistants like Siri, Cortana or Amazon’s Echo platform, chatbots are essentially pieces of software that simulate human, natural language conversations and can respond to and act upon queries and commands from users.

The advantage these systems have over a ‘real’ conversation with a human is that they are able to extract and analyse a user’s needs and intent and ultimately return the information a user has requested or perform actions for them faster, at any time of day or night, more accurately and at significantly lower cost than a human counterpart.

This new AI technology has been taken note of by financial institutions on a global scale, with 80% viewing them as an opportunity.

Click here if you wish to read the full article.

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Suitebox Media contact

Neil Summers, Sales Manager, Moonstone Business Services
Mobile: +27729088994
Email: neil@suitebox.com
 
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Regulatory Examinations
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RE Schedule updated
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Frequently Asked Regulatory Exam Questions
1. What exam must I write?
Both the RE 5 and RE  are Level One exams. RE 5 is for Representatives and RE1 for Key Individuals. The RE 3 exam is for licence category II candidates.
2. How much does it cost?
The FSB determines the fee. Currently it costs R1163 per exam, also in the case of a re-write.
3. What preparation material is available?
Fully updated resources are available for those requiring access to the legislation applicable to the regulatory examinations:
  Please make sure that you first read the FSB’s Preparation Guide to make sure you follow the right process in preparing. Page seven includes a recent amendment to guide candidates in studying in the correct manner.
  Click on the following highlighted sections to download the relevant updated Inseta learning material for key individuals, RE 1, and representatives, RE 5.
  LexisNexis provides a “Legislation Handbook” together with a “Preparation Guide” containing the qualifying criteria, with a link to the relevant legislation.
  The Juta FAIS Pocket Statutes also contains a CD with a comprehensive list of updated supplementary legislative material for reference purposes. Please click here to order this from our online shop.
  The FSB’s telematics broadcast on the RE 1 and RE 5 provides a good introduction and overview, and can also be ordered online in:
    DVD format or on a
USB memory stick
4. Where can I write? Go to: http://www.faisexam.co.za/show_venues
5. What dates are available?
Go to: http://www.faisexam.co.za/view_schedule
6. What training is available?
As an Exam body we are not allowed to recommend companies that offer face-to-face Regulatory exam classes. You can try Google for someone in your area. Bear in mind that this exam tests your knowledge about the laws applicable to the provision of financial advice and intermediary services. The questions are based on very specific qualifying criteria set out in the FSB preparation guide. Any training that does not have this as a basis will not prepare you properly for the exam. Do your own research and don’t just accept what others say.
7. Where can I buy old question papers?
There are no genuine “old question papers” available. Be very careful when buying such preparation aids as some of those on offer are not in line with the high standard prevailing in the actual exams and often lead to a false sense of knowledge which is sadly exposed when confronted by the actual exam. Follow the guidelines provided in the FSB Preparation Guide and you are far more likely to achieve success.
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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

•   The Moonstone website - www.moonstone.co.za - enjoys an average of 15 000 visits and approximately 39 000 page views per month.
Moonstone boasts an exclusive newsletter mailing list of over 48000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: Investment, Risk, Healthcare, Banking, Retirement, and Insurance.


Advertise


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Featured Positions
  • Short Term Commercial and Domestic Sales Consultant: Wealth Solutions Capital Insurance Brokers, Bedfordview - We are looking for dynamic and energetic go getters for short term commercial and personal lines insurance, as well as for Financial Advisers. Read More

  • Compliance Officer under Supervision: Moonstone Compliance, Johannesburg - The role will provide a practical internship, during which the applicant will receive on the job training and mentorship in the provision of outsourced compliance and risk management services to clients in the financial services industry. Read More

  • Financial Advisors: Odinfin, Irene, Pretoria - We are looking for insurance sales agents to join our successful team. Read More

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In Lighter Wyn
In Lighter Wyn
Pictures to ponder

The current future

The Current Future

 

Guilty as charged, M’lord

Guilty as Charged


Best reason not to emigrate

Cost of Beer


The only ones bucking the trend are the Vaalies semigrating to Cape Town.
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