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Moonstone Monitor -  3 August 2017
In This Week's Newsletter
 
From the Crow's Nest
Binder Remuneration Update – New developments on binders and policy data admin services
 
Your Practice Made Perfect
Moonstone Regulatory Update Workshops 2017 – Registration now open
FSB Levy Reminder – The annual Regulatory love letter has just been dispatched
NCR Alert for Vehicle Financiers and Dealers – Credit Regulator audit on licence and registration fees
 
Regulatory Examinations
Frequently Asked Regulatory Exam Questions
Schedule for 2017
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
Think out of the Box…
Paul Kruger 2017-08-03
Paul Kruger Author/Editor
 
 
 
 

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Don't throw away the old bucket until you know whether the new one holds water – Swedish proverb
 
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From the Crow's Nest
From the Crow's Nest
Binder Remuneration Update
We reported last week on the publication of proposed amendments to the Regulations made under the Long-term Insurance Act, 1998 (“LTIA”) and the Short-term Insurance Act, 1998 (“STIA”) for public comment. This included reforms to the Retail Distribution Review and the draft amendments to the Binder Regulations.

Feedback to commentators notes that substantial input was received on amendments relating to the introduction of binder fee caps for financial advisers. To this end, the main commentators were asked to “…provide further substantive insight into how activities are segmented and to make proposals on what would constitute reasonable and commensurate remuneration for the performance of such activities so as to mitigate any risk of the remuneration potentially resulting in conflicted advice.“

Based on the comments received, the FSB is in the process of formulating proposed revisions to the draft Regulations to be submitted to the National Treasury for consideration.

A cover note with feedback to commentators summarised the discussion on remuneration as follows:

Fees for Binder Functions

The draft Regulations gave effect to Proposal ZZ of the RDR, which proposed binder fee caps for non-mandated intermediaries (“NMI”) authorised to render “advice” as defined in the Financial Advisory and Intermediary Services Act of 2002 (“FAIS Act”) (“NMI advisers”) or their associates.

This elicited extensive stakeholder comments, particularly from players in the short-term insurance sector. Most comments argued against capping and raised concerns that a “one size fits all” cap is inflexible and would not cater for the wide variations in the actual costs of binder services in different cases. Concerns were also raised that the fee cap percentages proposed in the draft Regulations were not adequately motivated, with some stakeholders arguing that the proposed caps were unreasonably low.

The FSB remains of the view that the current principle-based approach to setting binder fees has proven inadequate to address the significant conflicts of interest that arise when an NMI that provides advice also performs binder functions. Considerable evidence points to a wide range of interpretation of the current principles among insurers that has led to persistent conflicts of interest, resulting in business being placed by NMI advisers that also perform binder functions in a way that is influenced more by conflicted incentives than it is by the best interests of customers.

In order to give effect to the core principle that binder holders should not be remunerated differently by different insurers for performing similar activities, further engagement took place with the main industry commentators to explore a solution that would achieve a common understanding across role players on what would constitute a “reasonable and commensurate” fee for specific binder and binder-related activities and detailed criteria that may be considered by the FSB when determining whether remuneration meets these principles.

Following further industry proposals, the FSB believes that the introduction of revised caps on binder fees will mitigate the inherent conflicts of interest for binder holders who are NMI advisers. A robust analysis of substantive inputs received from industry associations and the data received through Information Request 3 of 2016 were performed and, based on the outcome of such analysis, the FSB revised the proposal on binder caps for NMI advisers for both short-term and long-term policies. This proposal is still subject to further technical work, specifically in as far as it relates to:

Fees for policy data administration services

In response to industry input, the FSB is now proposing that the definition of “services as intermediary” under both the LTIA and STIA Regulations should not be aligned at this stage, as was the original intention. Further activity segmentation work needs to be done during later RDR phases to ensure that a holistic approach to remuneration is adopted.

Policy data administration services are explicitly included in the definition of “services as intermediary” as it cannot be treated as outsourcing, as was initially proposed in the draft Regulations. For purposes of remuneration, Policy data administration services will now be carved out from the normal commission regulations and an additional fee may be paid for PDAS if the relevant operational requirements are met.

The majority of commentators raised concerns with the fee cap proposed, arguing that the proposed cap is too low, does not adhere to the principle of commensurate remuneration and was not informed by scientific evidence.

Transitional arrangements

To more appropriately accommodate some of the concerns that were raised and to provide industry with an opportunity to transition into the new requirements, specific transitional provisions are proposed in respect of the new requirements that apply to binder functions.

These matters will be discussed in great detail at our Regulatory Update Workshops in September.
 
Be there.
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GTC banner 2017-06-22
GTC Medical Aid Survey 2017 reveals small medical aids also offer good value
Smaller medical schemes perform well by offering consumers value for money, but they have not been as successful as some of the larger schemes in attracting new members.

This is one of the significant conclusions from leading wealth and financial advisory firm GTC in its seventh annual Medical Aid Survey (MAS) for 2017.

The Medical Aid Survey analyses and rates medical aid schemes and provides a standardised comparison and ranking of the choices available to consumers.

This year’s survey reviewed 23 open medical aid providers, with a total of 144 plans, which were categorised into 11 areas according to benefits offered.

Click here to read the article, or download the
2017 MAS pdf.
Your Practice Made Perfect
Your Practice
Moonstone Regulatory Update Workshops 2017
Please note: this is NOT regulatory examination training.

In the financial services industry in South Africa, the only certainty is change. A number of regulatory changes with significant impact on the industry are in the pipeline.

Moonstone Compliance is pleased to announce that we will hosting another round of our very popular regulatory update workshops during September 2017.

As our regular attendees have come to expect, we will once again share what you need to know in a practical and understandable manner to allow you to make informed decisions on how the proposed changes will impact you and your business.

The presenters, Billy Seyffert and Alan Holton, will cover the following:
  • A brief update on the RDR

  • The proposed changes to the Long- and Short-term Insurance Regulations and the impact on remuneration

  • The proposed changes to the Policy Holder Protection Rules with a focus on replacement business

  • The Financial Intelligence Centre Amendment Act and how it impacts Accountable Institutions

  • The future of Fit and Proper and what will be expected of intermediaries

The workshops are scheduled as follows:
 
Town Venue Date
Port Elizabeth PE Golf Club 05/09/2017
East London EL Golf Club 06/09/2017
Cape Town The River Club 11/09/2017
Johannesburg Houghton Golf Club 19/09/2017
Pretoria Diep in die Berg 20/09/2017
Durban Coastlands Hotel Umhlanga 21/09/2017
Bloemfontein Kopano Nokeng 27/09/2017


Cost


Moonstone Compliance clients: R650 per person (excl VAT).

Other attendees: R1 000 per person (excl VAT).

Click here to register.

Please read the Registration Guidelines if you need help.

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FPI banner 2017-07-06
 
Justice Malala at the 2017 FPI Professionals Convention
Justice Malala is a renowned political commentator, newspaper columnist and best-selling author. He is the resident political analyst for e.tv and eNews Channel Africa. He also presents a weekly political talk show (The Justice Factor on eNCA, Mondays at 9:30pm)

He will be at the 2017 FPI Professionals Convention to speak about the effects of political uncertainty on our economy.

More at the convention

For those who wish to maximise their ROI, the FPI Convention 2017 is the perfect place. Exhibitions, sponsorships as well as advertising opportunities are available.

For more, visit www.fpiconvention.co.za.
 
FSB Levy Reminder
By now you should have received a letter from the FSB advising details of the annual FSB and FAIS Ombud levies payable by the end of October. If you did not, it could mean that your contact details at the Regulator are incorrect.

The 2017 levy invoices will be mailed by 30 September 2017 and are payable by 31 October 2017. Please note that all authorised FSPs, in other words active FSPs on record at the Registrar’s office as at 31 August 2017, will be legally liable to pay levies.

Inform the FSB in writing if you have ceased to render financial services or have merged with another company, and send an email request to lapse your licence to genevieve.vandermerwe@fsb.co.za.

If you wish to retain your licence despite no longer operating, you are still liable to pay the annual levy.

It is also important to notify the Registrar in writing if you have a licence as a sole proprietor and hold another FSP licence in the name of a private company [(Pty) Ltd] and/or Close Corporation and you would like the sole proprietor license to lapse before 31 August 2017.

No licence will be lapsed unless a request for a lapse is submitted to the Registrar in writing.

Ensure that you have submitted the correct total value of investments under management, should you be authorised as a discretionary financial services provider (Category II FSP), hedge funds manager (Category IIA FSP) or Linked Investment Service Provider (Category III FSP).

“The Registrar has observed the continued practice of the removal of representatives by some FSPs from their respective registers before the levy calculation date (31 August) and the update of those registers with the same representatives after the said date. Such conduct, which is aimed at reducing the levies payable to this office, is viewed in a serious light by this Office, and will be monitored closely and can jeopardise the license of an FSP.”

The letter contains details of how the levies are calculated. If you feel an attack of masochism coming on, click here to use the Moonstone levy calculator for FSPs and Sole Props.

On a more positive note, “SARS has informed us that the levy amount paid by you to the FSB is a tax deductible expense.”

But wait, that’s not all – the FSB levy is 8% lower than last year.

See, and there you thought it was all bad news.
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NCR Alert for Vehicle Financiers and Dealers
On 2 August 2017, the National Credit Regulator (NCR) issued a media statement to announce its intention to conduct a compliance monitoring exercise on vehicle licence and registration fees payable by consumers under credit agreements.

The purpose of the exercise is to determine whether credit providers do not charge consumers more than the actual licence or registration fee.

Licence and registration fees may possibly be included in “on-the-road” or “service and delivery” fees charged by motor vehicle dealers. Credit providers need to ensure their compliance with section 102 of the National Credit Act, Act 34 of 2005 (NCA) in relation to licence, registration and the other fees listed in section 102(1), where such fees are included in the principal debt deferred under the credit agreement.

Please click here to download a copy of the press release.

Moonstone recently employed a NCA Specialist to render NCA compliance services (including NCR registrations) to its clients. Should you have any queries, please contact Gerrit Viviers on 021 883 8000 or by email to gviviers@moonstonecompliance.co.za.
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MBSE banner
Regulatory Examinations
Regulatory exams banner
Frequently Asked Regulatory Exam Questions
1. What exam must I write?
Both the RE 5 and RE  are Level One exams. RE 5 is for Representatives and RE1 for Key Individuals. The RE 3 exam is for licence category II candidates.
2. How much does it cost?
The FSB determines the fee. Currently it costs R1163 per exam, also in the case of a re-write.
3. What preparation material is available?
Fully updated resources are available for those requiring access to the legislation applicable to the regulatory examinations:
  Please make sure that you first read the FSB’s Preparation Guide to make sure you follow the right process in preparing. Page seven includes a recent amendment to guide candidates in studying in the correct manner.
  Click on the following highlighted sections to download the relevant updated Inseta learning material for key individuals, RE 1, and representatives, RE 5.
  LexisNexis provides a “Legislation Handbook” together with a “Preparation Guide” containing the qualifying criteria, with a link to the relevant legislation.
  The Juta FAIS Pocket Statutes also contains a CD with a comprehensive list of updated supplementary legislative material for reference purposes. Please click here to order this from our online shop.
  The FSB’s telematics broadcast on the RE 1 and RE 5 provides a good introduction and overview, and can also be ordered online in:
    DVD format or on a
USB memory stick
4. Where can I write? Go to: http://www.faisexam.co.za/show_venues
5. What dates are available?
Go to: http://www.faisexam.co.za/view_schedule
6. What training is available?
As an Exam body we are not allowed to recommend companies that offer face-to-face Regulatory exam classes. You can try Google for someone in your area. Bear in mind that this exam tests your knowledge about the laws applicable to the provision of financial advice and intermediary services. The questions are based on very specific qualifying criteria set out in the FSB preparation guide. Any training that does not have this as a basis will not prepare you properly for the exam. Do your own research and don’t just accept what others say.
7. Where can I buy old question papers?
There are no genuine “old question papers” available. Be very careful when buying such preparation aids as some of those on offer are not in line with the high standard prevailing in the actual exams and often lead to a false sense of knowledge which is sadly exposed when confronted by the actual exam. Follow the guidelines provided in the FSB Preparation Guide and you are far more likely to achieve success.
 
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RE Schedule updated
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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

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Featured Positions
  • Financial Advisors: Odinfin, Irene, Pretoria - We are looking for insurance sales agents to join our successful team. Read More

  • Wealth Management Consultant: Rockfin Wealth Management, Sandton - If you have the required insurance sales experience for this client facing, sales and targets driven profession, then Read More

  • Senior Client Liaison Officer: Vunani Fund Managers, Newlands, Cape Town - VFM is looking for a suitably qualified EE candidate with an accounting diploma or degree. Read More

  • Short Term Insurance Junior Underwriter: JFA Shortterm Brokers CC, Milnerton - We require a responsible person with NQF4 and RE5 for all relevant tasks related to client services in our short term insurance practice. Read More

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In Lighter Wyn
In Lighter Wyn
Thinking out of the Box
I was in the six item express lane at the store, quietly fuming.

Completely ignoring the sign, the woman ahead of me had slipped into the check-out line pushing a cart piled high with groceries.

Imagine my delight when the cashier beckoned the woman to come forward, looked into the cart and asked sweetly, "So which six items would you like to buy?"

Cremation

Because they had no reservations at a busy restaurant, my elderly neighbour and his wife were told there would be a 45 minute wait for a table.

"Young man, we're both 90 years old," the husband said. "We may not have 45 minutes."

They were seated immediately.

(Apparently they were also billed as each course was served.)

Free calendar from the bank

All eyes were on the radiant bride as her father escorted her down the aisle. They reached the altar and the waiting groom. The bride kissed her father and placed something in his hand.

The guests in the front pews responded with ripples of laughter. Even the priest smiled broadly.

As her father gave her away in marriage, the bride gave him back his credit card.

Poor husband.

Driver carries no cash

Three friends from the local congregation were asked, "When you're in your casket, and friends and congregation members are mourning over you, what would you like them to say?"

Artie said, "I would like them to say I was a wonderful husband, a fine spiritual leader, and a great family man."

Eugene commented, "I would like them to say I was a wonderful teacher who made a huge difference in people's lives."

Al said, "I'd like them to say, 'Look, he's moving!'"

I don't thing about dying

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