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Moonstone Monitor -  29 June 2017
In This Week's Newsletter
 
From the Crow's Nest
Notes on the Insurance Bill – Probable final format clarifies number of key issues for intermediaries
 
Your Practice Made Perfect
Levies for 2017 announced – FSB levies lower than last year, Ombud levies up
FAIS clearly unclear about intermediary services – Free Market Foundation queries vagueness in the Act
Insurance Apprentice 2018 gets under way – Fancy flying to London for a week?
The June edition of the informative Insurance Gateway Newsletter can be downloaded here
 
Technologically Speaking
Digital Workspace Solutions provider SuiteBox Breaks New Ground
 
Regulatory Examinations
Schedule for 2017
Self-Help Guidelines to make a booking, download your certificate or view results
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
A modern wedding and some Irish compassion…
Paul Kruger 2016-10-31
Paul Kruger Author/Editor
 
 
 
 

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People who reach the top of the tree are only those who haven't got the qualifications to detain them at the bottom - Peter Ustinov
 
Please connect with us: www.moonstone.co.za
pkruger@moonstoneinfo.com or 021 883 8000
 
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From the Crow's Nest
From the Crow's Nest
Notes on the Insurance Bill
Alan Holton
The Insurance Bill in its probable final form has now been published. The Bill deals essentially in prudential matters as these apply to insurers.

However, there are a number of amendments to existing legislation proposed in the Bill that will be of interest to intermediaries.

Fees other than commission

S 8(5) of the STIA currently allows an intermediary to charge his client a fee over and above the commission earned from the insurer. This is permitted on condition that the amount so charged was disclosed expressly and separately to the policyholder by the intermediary.

This sub-section has been repealed and the repeal will come into effect once the Insurance Bill is signed into law. Instead, Regulation 5.10 to the STIA will govern this situation in future.

This Regulation provides that an independent intermediary or representative may only charge a policyholder a fee in addition to any remuneration otherwise permitted by Regulation if that fee -
 
(a) relates to an actual service provided to a policyholder;
(b) relates to a service other than services as intermediary;
(c) does not relate to any other service for which the independent intermediary has been remunerated by another person;
(d) is reasonable and commensurate with the service rendered; and
(e) the amount and purpose thereof have been explicitly agreed to by the policyholder in writing.

The Regulations, both LTIA and STIA now include a provision that remuneration paid to any person for the rendering of any service, activity or function performed by that person, must -

(a) be reasonably commensurate with the actual service, function or activity performed;
(b) not result in any service, function or activity being remunerated again;
(c) not be structured in a manner that may increase the risk of unfair outcomes for policyholders.

Premium collection

The Long-Term Insurance Act, 1998 will be amended by the inclusion of S47A – (Collection of premiums by intermediaries).

In terms of this new section, no independent intermediary may receive, hold or in any other manner deal with premiums payable under a long-term policy entered into or to be entered into with a long-term insurer and no such long-term insurer shall permit such independent intermediary to so receive, hold or in any other manner deal with such premiums -

(a) unless authorised to do so by the long-term insurer concerned as prescribed by regulation; and
(b) otherwise than in accordance with the regulations.

This new section has been added to align the LTIA with S 45 of the STIA, as previously there was no such provision in the LTIA.

The LTIA Regulations published for comment in December 2016 make no mention of this requirement and there is no similar provision in the LTIA Regulations as is found in S 4 of the STIA Regulations. It would thus seem that the draft LTIA Regulations will have to be amended to accommodate this new requirement.

S 49 of the LTIA and S 48 of the STIA (Limitation of remuneration) have both been amended to read as follows:

No consideration shall be -
(a) offered or provided by a (long/short-term) insurer or a person on behalf of a (long/short-term) insurer to an independent intermediary or any other person; or
(b) accepted by an independent intermediary or other person, for rendering services referred to in the regulations, other than commission or remuneration contemplated in the regulations and otherwise than in accordance with the regulations.

Each section has been split into (a) and (b) thus effectively dividing the section into prohibition on (a) offering certain remuneration and (b) accepting certain remuneration, other than as allowed for in the Regulations.

Alan Holton is a director of Compliance Monitoring Systems, a registered External Compliance Officer, a member of the SA Compliance Institute and an associate of Moonstone Compliance.

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GTC banner 2017-06-22
GTC Medical Aid Survey 2017 reveals small medical aids also offer good value
Smaller medical schemes perform well by offering consumers value for money, but they have not been as successful as some of the larger schemes in attracting new members.

This is one of the significant conclusions from leading wealth and financial advisory firm GTC in its seventh annual Medical Aid Survey (MAS) for 2017.

The Medical Aid Survey analyses and rates medical aid schemes and provides a standardised comparison and ranking of the choices available to consumers.

This year’s survey reviewed 23 open medical aid providers, with a total of 144 plans, which were categorised into 11 areas according to benefits offered.

Click here to
read more of the article, or download the 2017 MAS pdf.

For more information contact
Jill Larkan.
Your Practice Made Perfect
Your Practice
FSP Levies for 2017 announced
FSPs will heave a collective sigh of relief on hearing that the new levies payable to the FSB actually decreased this year. No indication of the reason for this is given, but we presume that there was a surplus in collections for the previous year, which led to an actual decrease in 2017. The same can unfortunately not be said of the FAIS Ombud levy, but as it is a substantially lower sum of money, the effect of the 7% increase is negligible.
 
Category I or IV FSP
Base Amount: R3 182 (2016: R3 459)
Per KI/Rep Amount: R508 (2016: R553)

Category I or IV FSP (1.1 and/or 1.19 only)
Base Amount: R3 182 (2016: R3 459)
Per KI/Rep Amount: R250 (2016: R250)

Category II, IIA or III FSP
Base Amount: R6 411 (2016: R6 969)
Per KI/Rep Amount: R508 (2016: R553)
Investments Under Management x 0.0000164289 (2016: 0.0000178575)

Levy for funding of Office of Ombud for Financial Services Providers
Base Amount: R947 (2016: R885)
Per KI/Rep Amount: R360 (2016: R337)

Click here to download two levy calculators to establish what your obligation will be, with compliments from my colleague, Paull Lawrence:

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SuiteBox horizontal banner 2017-01-12
 
FAIS clearly unclear about intermediary services
The Free market Foundation recently published an article on a matter which has certainly been a major bugbear since the introduction of the FAIS Act.

When does a person have to register for an intermediary service, and when not?

Gary Moore, senior legal researcher at the Free Market Foundation writes:

“A person who provides advice or intermediary services without being licensed could be fined up to R10 million or imprisoned for up to ten years, or both.”

“Some advice is expressly excluded from advice requiring a licence (providing mere factual information about how to enter a transaction regarding a financial product, objective product information, and reports about a financial product without recommending any transaction as appropriate).”

“However, no service is expressly excluded from an “intermediary service” which requires a Fais licence.”

This confusion led to many FSPs actually appointing their clerical staff as representatives to avoid the threat of a massive fine.

Moore then goes on to discuss a Supreme Court of Appeal ruling in 2013 on the matter.

Please click here to read the full article. (3 minutes reading time required).
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MBSE banner
 
Insurance Apprentice 2018 gets under way
The fourth series of The Insurance Apprentice is set to take the short-term insurance industry by storm once again as preparations get under way and applications for the 2018 event take center stage. The Insurance Apprentice is a ‘reality type’ series competition in which eight young contestants complete various insurance related tasks while being filmed. Applications close on 31 August 2017, so do not delay your entry.

Who can enter?

You need to:
  • Be younger than 35

  • Have been in the short-term insurance industry for four or more years and

  • Preferably hold a COP or other professional qualification.


There are two ways to enter:
  • Complete an application form

  • Take a short cut by submitting your one minute video telling us why you should be in the competition.


After the elimination rounds in Johannesburg, Cape Town and Durban, eight Apprentices will be chosen. Filming will take place from 7 to 12 January 2018. The series will be aired via the FAnews and The Insurance Apprentice websites, YouTube and Facebook.

The winner will:
  • Fly business class to London for a week to visit Lloyds of London;

  • Receive a bursary valued at R75 000 from INSETA; and

  • A cash prize of R20 000 from Masifunde Training Centre.


So, what are you waiting for?

Click here to read frequently asked questions.
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Technologically Speaking
Suitebox 2017-06-29
Moonstone Information Refinery
Digital Workspace Solutions provider SuiteBox Breaks New Ground
This digital meeting platform, which offers a wide range of solutions to current challenges for financial advisers, recently made the news for the right reasons.

Suitebox won the “mobility solutions” category in the fin5ive challenge, part of the BankTech Asia Awards program. SuiteBox’s digital meeting, collaboration and digital signature solution beat hundreds of applications to impress a judging panel for its innovativeness and relevance to the Asia market.

Ian Dunbar, CEO of SuiteBox said: “We are delighted to win this award. This acknowledgement is testimony to the quality of our product offering and the continuous innovation we implemented since we launched 18 months ago.”

Hjalmar Bekker, MD of Moonstone, commented: “As a Suitebox shareholder and African distributor, we are thrilled that our investment in globally relevant fintech is gaining traction and recognition.”

“Awards such as these confirm the relevance of our product line to current and future clients, both in financial services and elsewhere.”

Earlier, it was reported that global professional services firm, Aon, has signed an agreement with SuiteBox to roll out its digital workspace technology to its Australian adviser network, to streamline their advice process and provide improved client experience.

“Aon has had a client first philosophy for some time now, and leveraging technology such as SuiteBox’s video conferencing platform is the next logical step in improving the client experience. It also increases the effectiveness and efficiencies of our advisers’ practices,” says Jayson Walker, Aon’s General Manager of Financial Advice.

“A key innovation from SuiteBox was the integration of the digital signatures into the video conference itself. To enable an adviser to digitally present a Statement of Advice, and capture the Authority to Proceed in the same session, is the kind of easy and simple process consumers have come to expect,” he added.

Says Ian Dunbar: ‘Aon undertook a comprehensive review of functionality, risk and suitability, and I am very proud that SuiteBox was selected to deliver a comprehensive digital workspace to their advisers and clients’.

“Since inception, SuiteBox understood the importance of the ability to not only meet with clients, but also collaborate on documents and transact business all in one digital solution. This combination puts SuiteBox at the leading edge of digital workflows for professional services. The adoption of SuiteBox by Aon truly endorses this strategy”.

Currently, over 600 companies use SuiteBox’s digital workspace technology. This is expected to grow rapidly as more businesses globally embrace video, collaboration and digital signing technology to create significant work efficiencies.

Media contact

Neil Summers, Sales Manager, Moonstone Business Services
Mobile: +27729088994
Email: neil@suitebox.com

About SuiteBox

SuiteBox transforms customer engagement with intuitive video, document collaboration, selective recording and real-time digital signing, helping you accelerate and close business using the full power of mobile and desktop devices. It is able to be fully white labelled and seamlessly integrated with a client’s core CRM or banking platform. SuiteBox is available via monthly subscription, is delivered via the cloud and requires no technical expertise to use. Visit www.suitebox.com for more information.

About Moonstone Information Refinery

Established in April 2000, Moonstone Information Refinery (Pty) Ltd is a proudly independent company in the South African financial services sector with a strategic focus on the provision of professional support services and technologies in a rapidly evolving market. See www.moonstone.co.za for further information.
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Regulatory Examinations
Regulatory exams banner
RE Schedule updated
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RE Self-Help Guidelines and Frequently Asked Questions
Self-Help Guidelines

Candidates who wrote with Moonstone can now view their results, make a new booking or update their information on our website: www.faisexam.co.za

Here is what you do:
  1. Click on the Moonstone FAIS Exam website (www.faisexam.co.za)

  2. Click on the second heading: “Update Your Booking/Personal Details/Get results”.

  3. Key in your ID or Passport Number used to register for the exam: click on Send password.

  4. The system will send a password to the e-mail address you provided at registration.

  5. Use this password to log in on the same address as above:
    Type in the password – do not copy and paste.

  6. Click login.

  7. You will then be able to make a booking, download your certificate or view results.


Frequently Asked RE Questions

Email enquiries should be addressed to faisexam@moonstoneinfo.co.za. You can phone us on 021 883 8000 - select option 2 to speak to one of our consultants.

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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

•   The Moonstone website - www.moonstone.co.za - enjoys an average of 15 000 visits and approximately 39 000 page views per month.
Moonstone boasts an exclusive newsletter mailing list of over 46000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: Investment, Risk, Healthcare, Banking, Retirement, and Insurance.


Advertise


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Featured Positions
  • Sales Consultant – Medical Scheme Brokerage: Optivest, Durbanville - The ideal candidate is RE 5 qualified, has medical scheme experience and is comfortable to interact by phone. Read More

  • Accounts Executive / Broker: Garrun, Houghton - We require a FAIS compliant and experienced Short-Term Insurance Broker with own transport. Read More

  • Life Insurance Compliance Officer: Bidvest Life Insurance, Umhlanga - If you have a minimum of 3 years experience in the life insurance industry and Compliance Officer experience, then Read More

  • Financial Planners: Risk Free Solutions, Port Elizabeth & Kimberley - We are looking for established, well balanced Financial Planners striving for financial freedom. If you have matric, your own transport, driver’s licence and RE qualificaton, then Read More

  • Short Term Insurance Underwriter: The Insurance Centre, Westville - We require a commercial and personal lines short term insurance underwriter / administrator. Read More

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In Lighter Wyn
In Lighter Wyn
Modern wedding
Dearest Dad

I am coming home to get married soon, so get your cheque book out. I'm in love with a boy who is far away from me.

As you know, I am in Australia , and he lives in Scotland. We met on a dating website, became friends on Facebook , had long chats on Whatsapp. He proposed to me on Skype, and now we've had two months of a relationship through Viber.

My beloved and favorite Dad, I need your blessing, good wishes, and a really big wedding.

Lots of love and thanks

Your favourite daughter

Lilly

My Darling Lilly

Like Wow! Really? Cool!

Whatever - I suggest you two get married on Twitter, have fun on Tango, buy your kids on Amazon, and pay for it all through PayPal.

And when you get fed up with this new husband, sell him on eBay.

Love

Dad.

Irish Compassion

Shortly after take-off on an outbound evening Air Lingus flight from Dublin to Boston, the lead flight attendant nervously made the following painful announcement in her lovely Irish brogue:

Ladies and gentlemen, I'm so very sorry, but it appears that there has been a terrible mix-up by our catering service. I don't know how this happened, but we have 103 passengers on board, and unfortunately, we received only 40 dinner meals. I truly apologize for this mistake and inconvenience.

When the muttering of the passengers had died down, she continued, "Anyone who is kind enough to give up their meal so that someone else can eat will receive free, unlimited drinks for the duration of our 5 hour flight.

Her next announcement came about 2 hours later: "If anyone is hungry, we still have 40 dinners available.
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