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Moonstone Monitor -  25 May 2017
In This Week's Newsletter
 
From the Crow's Nest
Appeal Board and powers of the Registrar to debar – Discretionary powers will not be interfered with lightly
 
Your Practice Made Perfect
Support Services for Internal COs - Moonstone Compliance adds that vital extra yard that makes the difference
Regulating social media abuse in the workplace – Recent events highlighted the need for internal control measures
Legislation Handbook and Preparation Guide for REs – Now available online
 
Technologically Speaking
Fintech and proposed reguIatory changes
 
Regulatory Examinations
RE fraud
Schedule for 2017
Self-Help Guidelines and Frequently asked questions
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
In Tennessee, it’s not only pigs that can fly – goats do roam, too
Paul Kruger 2016-10-31
Paul Kruger Author/Editor
 
 
 
 

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From the Crow's Nest
From the Crow's Nest
 
Appeal Board and powers of the Registrar to debar
The decision in the Hlumbane case by the Appeal Board of the FSB provides very interesting information about the Board’s powers in terms of decisions made by the Registrar of Financial Services Providers, particularly its discretionary powers.

The appeal stems from a decision by the Registrar to debar the appellant for three years. The appellant was found guilty of having paid a former employee of the examination authority an amount of R1 000 in return for a pass result for the RE1 and RE5 examinations after the appellant had repeatedly failed. The Registrar ruled that the transgressor no longer met the requisite character qualities of honesty and integrity.

(See article on RE fraud below).

In the initial appeal, the appellant sought to have the Registrar’s decision overturned in its entirety, but changed tack and only appealed against the three year debarment.

Registrar’s discretion

The Appeal Board makes it very clear that the FAIS Act entitles the Registrar to debar a contravening FSP and that the period of debarment is “…clearly a matter for the Registrar’s discretion.”

It does note that the Regulator must act judiciously in this regard, and that the appropriateness of the sanction will be determined by facts applicable to each case. The severity of the contravention will determine the period of debarment.

“When exercising this discretion, the Registrar must take into account, inter alia, public interest and the severity of the transgression, while also bearing in mind mitigating circumstances.”

“The Board will not interfere with such discretion lightly.”

Other interesting points from this case

In the Appeal Board matter of Nomvuzo Nkalitshana v Registrar of FSPs it was held that: "...the debarment provisions of the FAIS Act aim to protect the interest of clients requiring financial services. The intention is to remove unscrupulous persons from the industry and serve as a deterrent to wrongdoers".

“In simple terms, the Registrar's decision was a statement announcing that the Appellant can no longer be viewed as fit or competent to assist the public to make investment decisions. See Financial Services Board and Barthram and Another. The Registrar therefore put up a fence to protect members of the public from the Appellant who has conducted himself improperly. Debarment is the fence.

The Board also notes that the FAIS Act provides for neither maximum nor minimum periods of debarment. This aspect also falls within the Registrar's discretion.

Remorse as mitigating factor

In the Hlumbane case, the Board took cognisance of the principle that persons who have had a lapse in their life are capable of mending their ways. The principle speaks to the prospects of rehabilitation of a person who had been found to not meet the requisite standard of character. Therefore the Board had to consider whether the Appellant appreciated the error of his ways. Such appreciation would often show itself in expressions of remorse.

The Board quotes from the Swartzberg v Law Society, Northern Provinces 2008 (5) SA 322 (SCA) at p 330 B-C:

"It is thus crucial for a court confronted with an application of this kind to determine what the particular defect of character or attitude was. More importantly it is for the appellant himself to first properly and correctly identify the defect of character or attitude involved and thereafter act in accordance with that appreciation. For, until and unless there is such a cognitive appreciation on the part of the appellant, it is difficult to see how the defect can be cured or corrected. It seems to me that any true and lasting reformation of necessity depends upon such appreciation".

When the Appeal Board did deviate

The Mondisa Cindi decision also considered the discretionary powers of the Registrar, amongst others, and actually found grounds for reducing the period of debarment from 5 to 3 years. The Board found that time considerations should have played a bigger role, and noted: “The primary consideration which remains is fairness to all.”

Appeal Board finding in the Hlumbane case

“Having considered all the evidence before us, it appears that the Appellant has not raised any matters to satisfy the Appeal Board that the Registrar erred in the exercise of her discretion when setting the period of debarment. In fact, it appears to us that it could have been argued that the Appellant should be debarred for a period longer than three years, particularly given the nature of the conduct that led to the Appellant's debarment. However, as has been stated the power to decide on the appropriate sanction rested with the Registrar.”

Click here to download the Hlumbane decision.
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Specialist protection is essential to guard against cyber crime

South Africa ranks as one of the most vulnerable countries in the world for cyber attacks, yet local businesses are largely discounting this risk and not protecting themselves adequately in this regard.

Roy Wright, Head: Risk Solutions at leading financial advisory group GTC believes small, medium and micro enterprises (SMEs) are especially exposed to the dangers of cyber crime.

“Many companies mistakenly believe that their general insurance will protect their business against the risks of cyber crime,” says Wright.

In light of this, GTC urges companies to pay careful attention to their specific cover and policy wording.


Contact Roy Wright, or click here to read more.
Your Practice Made Perfect
Your Practice
Support Services for Internal COs
The main business of Moonstone Compliance is to provide an outsourced compliance service to FSPs in terms of Sec 17 of the FAIS Act. In addition, we render support to internal COs from a variety of registered entities, both local and abroad.

Many FSPs with internal compliance structures have fairly limited resources and especially those with a wider geographically distributed operation benefit from our national footprint.

Board Notice 127/2010 specifically allows for outsourcing of monitoring by internal COs to external COs.

We provide consultancy services on a retainer or ad-hoc basis to internal compliance officers from small FSPs to large corporates. This includes:
  • Assistance with monitoring of branches

  • Provision of policies and procedures

  • External audits for quality assurance purposes

  • Legal advice and compliance opinions on technical matters

  • Assistance in drawing up Risk Management Plans

  • Licensing and profile change matters

  • Representative register maintenance


Moonstone Compliance also offers the following services to a number of prominent insurer and asset management clients:
  • Assistance with the drafting of risk management plans

  • Development of risk rating methodology

  • Oversight of binder holders

  • Auditing of binder agreements

  • Legal advice and compliance opinions on technical matters


What we offer is not a one-size-fits-all solution. We design tailor-made solutions to satisfy specific client needs.

For a detailed description of our services, please visit the dedicated Moonstone Compliance website.

You can address a more specific enquiry by clicking here.
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Banking’s role in inclusive growth
WEF Africa 2017 has officially drawn to a close and over the past 3 days it has been very encouraging to see how many global stakeholders in Africa have a genuine interest in pushing the continent forward be it for private, social or political reasons.

One of the biggest advantages the continent has is the ability to learn from the success and failure of more developed continents. Of particular focus this week has been that growth without the inclusion of all is dangerous. Africa’s greatest asset, the youth dividend, could be its downfall if not nurtured and mentored. It's also worth noting how the continent is much more powerful as a whole than each African country individually.


Read more about banking's role here.
 
Regulating social media abuse in the workplace
This article is published with the kind consent of Van der Spuy & Partners. Dit is ook in Afrikaans beskikbaar.

“I have a growing concern, not only about the time my employees are spending on social media sites, but also about the risks for my business if employees should not conduct themselves appropriately whilst online. How do I strike a fair balance as an employer between allowing social media use and protecting my business interests?”

Your concerns are not unfounded as social media (ab)use can negatively impact on employee productivity and inappropriate employee social media conduct can pose a business risk for an employer.

Internet usage via an employer’s infrastructure can be regulated by the employer. This will require a consent clause in the employee’s employment contract, or an internet usage policy by the employer that sets out the what, when and by whom the employer’s internet can be accessed and used. Additionally, the employer can also monitor internet usage to determine violations of the policy. When it comes to internet usage monitoring, it is important that such monitoring be within the prescripts of the law and does not amount to a violation of employee privacy and be done with a specific focus in mind, namely to identify incorrect usage.

But, irrespective of monitoring, employees can still access the internet at home and via their own devices and thereby pose a risk for the employer, whether through embarrassment or the loss of a key client or though careless social media conduct or even liability for harassment or the defamatory conduct of an employee on social media.

To protect itself against such conduct an employer must therefore also consider implementing a social media policy which regulates if and when employees may use social media during work hours, what they are allowed to do or not do on social media and clearly setting out the consequences of a breach of this policy by employees.

By clearly regulating not only internet usage but also acceptable social media conduct by its employees, an employer can go a considerable distance towards protecting itself from the risks of inappropriate employee social media conduct.

Such policies should however be clearly defined and understandable to employees and it is advisable that you obtain the assistance of a specialist to help correct word your policies for your business.
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Legislation Handbook and Preparation Guide for REs
The Legislation Handbook for Level 1 Regulatory Exams provides the legislation specified as relevant to the regulatory exams RE 1 and 5.

The Preparation guide includes the qualifying criteria provided by the FSB for these exams.

The qualifying criteria are cross-referenced in the Preparation Guide to the relevant sections to be studied in the Legislation Handbook.

Shaded tabs enable the user to easily identify the four sections of the work and the information is then grouped by subject matter area in order to assist you to find the relevant items quickly and easily.

The 4th edition reflects the law as at 15 April 2015.

Click here to order these LexisNexis books from our Advisor Store.
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Technologically Speaking
Fintech and proposed reguIatory changes
At a recent presentation, Seshree Govender, an associate in the financial regulatory practice at Webber Wentzel, commented on how fintech companies may be affected by regulatory changes in the financial services industry.

Based on the services they provide, Govender explained that some firms do not have a clear understanding of which laws are applicable to them.

“A lot of companies, not just fintech companies, say:

‘I’m providing a financial service and the Consumer Protection Act (CPA) expressly excludes financial services, therefore I’m excluded from the CPA, the CPA is not applicable to me so I don’t have to open the CPA book’.

That’s right. [But] while the financial service is excluded, the [mobile] app that you are providing is not. The app is a consumer product and that is not excluded,” she said.

As the nature of fintech offerings are not necessarily confined to specific sectors, there is also said to be growing cooperation among different regulators to manage overlapping interests.

“Until we get the Financial Sector Regulation (FSR) Bill here, we don’t know which regulator is doing what and the extent to which they collaborate with each other. This lacuna or uncertain space is inversely the best time for fintech companies to engage with the regulator,” she said.

Click here to read the rest of the article.
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Regulatory Examinations
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RE Fraud
We encounter a variety of attempts by a limited number of candidates to cheat the system. As evidenced by the example in a recent Appeal Board case, crime really does not pay.

The transgressor appealed against a three-year debarment. The Appeal Board found that the person should actually have been debarred for much longer.

There are a number of security measures built into various systems to detect fraudulent actions. For obvious reasons, we cannot elaborate on this, safe to say that it is virtually fool proof.

It is, however, not only the penalty for the transgression that will affect you. I receive many requests for assistance from people who sincerely regret their actions, but now find it virtually impossible to get reappointed in the industry after expiry of their debarment period. To re-enter the industry, you need a “sponsor” to vouch for your future conduct. Finding someone willing to do that is very, very difficult.

Don’t commit fraud, however big the temptation. It is simply not worth it.
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RE Schedule updated
Our venues are filling up fast as we approach 30 June 2017. Candidates who are obliged to write and pass by the end of June must please register in time.
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RE Self-Help Guidelines and Frequently Asked Questions
Self-Help Guidelines

Candidates who wrote with Moonstone can now view their results, make a new booking or update their information on our website: www.faisexam.co.za

Here is what you do:
  1. Click on the Moonstone FAIS Exam website (www.faisexam.co.za)

  2. Click on the second heading: “Update Your Booking/Personal Details/Get results”.

  3. Key in your ID or Passport Number used to register for the exam: click on Send password.

  4. The system will send a password to the e-mail address you provided at registration.

  5. Use this password to log in on the same address as above:
    Type in the password – do not copy and paste.

  6. Click login.

  7. You will then be able to make a booking, download your certificate or view results.


Frequently Asked RE Questions

You can click on this link to see the answers to the most common questions we receive.


Email enquiries should be addressed to faisexam@moonstoneinfo.co.za. You can phone us on 021 883 8000 - select option 2 to speak to one of our consultants.

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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

•   The Moonstone website - www.moonstone.co.za - enjoys an average of 15 000 visits and approximately 39 000 page views per month.
Moonstone boasts an exclusive newsletter mailing list of over 46000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: Investment, Risk, Healthcare, Banking, Retirement, and Insurance.


Advertise


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Featured Positions
  • Short Term Commercial Representatives: I AM SURE Financial Services, Pretoria - We require a qualified and experienced Commercial Short-term Insurance Representative/Senior Marketer to maintain and grow our existing book. Read More

  • Branch Manager Short Term Commercial & Hospitality Insurance: HIC Underwriting Managers, Port Elizabeth - We require a young dynamic leader with a minimum of 10 years commercial insurance experience. Read More

  • Financial Administrator: Sapcor Brokers, Pretoria East - We need a person to compile bordereaux’s for Insurers, commission statements to 3rd parties and other general financial duties. Read More

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In Lighter Wyn
In Lighter Wyn
The flying goat
Two Tennessee rednecks are out hunting, and come upon a huge hole in the ground.

They approach it and are amazed at the size of it.

The first hunter says, "Wow, that's some hole; I can't even see the bottom. I wonder how deep it is?"

The second hunter says, "I don't know. Let's throw something down there, listen and see how long it takes to hit the bottom."

The first hunter says, "Hey, there's an old automobile transmission over there. Give me a hand, we'll throw it in and see."

So they pick it up and carry it over and count one, two, three, and heave it in the hole. They are standing there listening, looking over the edge, when they hear a rustling behind them. As they turn around, they see a goat come crashing through the underbrush, run up to the hole and, without hesitation, jump in headfirst.

While they are standing there staring at each other in amazement, peering into the hole, trying to figure out what that was all about, an old farmer saunters up.

"Say there," says the farmer, "You fellers didn't happen to see my goat around here anywhere, did you?"

The first hunter says, "Funny you should ask, but we were just standing here and a goat came running by at a hundred miles an hour!

"That's impossible,” said the farmer, “I had him chained to a transmission."
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