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Investment Indicators - 10 July 2017
In This Week's Newsletter
Rates Review
Investment Rates
Money Market Funds
Top 3 Rates
 
From the Crow's Nest
FSB Appeal Board again rules against FAIS Ombud – Product provider and representative not liable for losses, only broker
 
Your Practice Made Perfect
1Life Guaranteed Future Value Investment – New product added to our range of secured investments
Appeal Board upholds FSB debarment decision – Continuing to do business whilst under suspension leads to 5 year debarment
NHI promises equality of care – Successful implementation, however, will be an enormous challenge
 
Regulatory Examinations
Next RE opportunities in the UK
Updated schedule
Self-Help Guidelines to make a booking, download your certificate or view results
 
Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Featured Positions
 
In Lighter Wyn
How a child’s birth order determines the pecking order
Paul Kruger 2016-10-31
Paul Kruger Author/Editor
 
 
 
 

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Knowledge comes, but wisdom lingers - Alfred Lord Tennyson
 
Please connect with us: www.moonstone.co.za pkruger@moonstoneinfo.com or 021 883 8000

 
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If you are, then there is an opportunity for you to join GTC’s leading EB Consulting team. This role includes providing technical support for EB consultants; management and monitoring of consultants’ tasks on GTC’s operational systems; supporting client-facing consultants in daily operational work; preparation of proposals, meeting packs, reports, letters and presentations, etc.

If you are interested in this exciting role, request the full job spec or submit your CV to recruitment@gtc.co.za. If shortlisted, you will be contacted for an interview. Should you not receive a response within 30 days, please consider your application unsuccessful.

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Rates Review
Top 3 rates
 1. Secured Investment Rates
Please note that (G) indicates a Guaranteed and (L) a Linked product. In order to understand the difference between guaranteed and linked rates, kindly click here for an explanation.
 R 100 000
 
 
 
     
  Company This Week Last Week
1 1Life (L) 7.070% 7.060%
2 Absa (L) 6.723% 6.707%
3 Assupol (G) 6.530% 6.340%
     
 R 1 000 000
     
     
  Company This Week Last Week
1 1Life (L) 7.070% 7.060%
2 Assupol (G) 6.960% 6.770%
3 Discovery (G) 6.726% 6.525%
     
 2. Money Market Funds
  Company This Week Last Week
1 Prescient 8.120% 8.180%
2 Allan Gray 8.080% 8.110%
3 Coronation 8.000% 7.980%
Please bear in mind that our figures, though based on the actual quotations that you also use, are for information purposes only, and can never replace the official quotation from the product house. In terms of the guarantees, you are requested to clarify the exact extent of such guarantees with the product house prior to advising clients.
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From the Crow's Nest
From the Crow's Nest
FSB Appeal Board again rules against FAIS Ombud
In May 2016 we published an article titled Ombud holds insurer liable for Sharemax loss.

Briefly: A Momentum representative (Marais) introduced the client to a broker (Storm) who had a Sharemax contract. The representative was not allowed to conduct business with the property syndication in terms of his contract of employment with Momentum. When the client expressed interest in a Sharemax investment, Marais introduced him to Storm.

The Ombud held the broker, the representative and Momentum liable for the loss.

At the conclusion of the article we noted:

It will be interesting to see whether this determination will be tested at the Appeal Board as it is bound to have severe repercussions for all FSPs who employ representatives.

It was, in fact, referred to the Appeal Board, despite the Ombud again denying the three parties the right to do so. The Deputy Chair of the Appeal Board allowed the appeal.

The original complaint was directed against CS Brokers CC (the FSP), and Emile Storm, a representative of this FSP.

The Board notes that the appeal is "an appeal in the ordinary strict sense, that is, a re-hearing on the merits but limited to the evidence or information on which the decision under appeal was given, and in which the only determination is whether that decision was right or wrong."

“The Ombud is an adjudicator of fact and not a specialist organ such as a registrar who makes administrative decisions in an administrative context.”

The Ombud, “…in response to the application for leave to appeal, found it necessary to justify her determination of more than 40 pages with a "judgment" of nearly 40 pages in which she made findings that were not in her determination and never put to the two, Storm or Marais.”

“The Ombud defined the complaint as being that "Marais and Storm" had given inappropriate advice to the complainant. However, in her second set of reasons, she conceded that the complainant had not lodged a complaint against Marais and/or his employer. Marais was also not served with a section 27(4)(a) notice. She nevertheless made a determination against them in spite of the decision of this Board in Sharemax Investments (Pty) Limited and others v Siegrist and Bekker (FAIS cases 00039/11-12/GP1 and FAIS0661/10-11/WC1) which held that she could not do so.”

“One of the important findings of the Ombud was that Storm and Marais had "collaborated" in advising the complainant in making the investment. The allegation of collaboration ("collusion" in the words of the complainant) was made in the course of the investigation by Wallace in supplementary statements. The statements were never put to Storm. This is a breach of the first principle of adjudication, namely audi alteram partem.”

“There are other findings of a like nature. In one instance she found in her second set of reasons that Marais had written his advice after the event and falsified it. In another she found that Storm knew that the Sharemax scheme was a Ponzi scheme. Both findings were based on suspicion or conjecture and nothing more.”

The Board then discusses at great length the failure of Storm, the broker, to conduct the required due diligence, and therefore being unable to advise the client with the required skill and diligence.

The final decision by the Appeal Board was that Storm was negligent, and liable for the client’s loss. It found that Momentum and Marais were not.

In the Siegrist and Bekker case referred to above, the Ombud held the directors of Sharemax liable for the clients’ losses, despite the fact that they were not included in the original complaint. The same applied in this case, yet the Ombud saw fit to hold Momentum and its representative liable despite not being cited in the complaint.

The Siegrist and Bekker cases were landmark decisions, particularly in view of determining accountability, and the Ombud’s powers to involve parties outside of the complaint.

In the Prigge appeal we discussed last week, the Board said:

“Matters like this (there are other instances) add fuel to the allegation that the Ombud is biased against financial service providers and sees her role as champion of disappointed clients. The Act requires her to deal with complaints impartially (section 20(4)) and whether or not she does so, depends on the facts of each case.”
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Your Practice Made Perfect
1Life banner 2017-07-03
1Life Guaranteed Future Value Investment
The 1Life Guaranteed Future Value Investment is a linked endowment policy where the original investment amount, plus the yield at the guaranteed rate for the investment period, is payable to the policyholder at the end of a five-year term.

The design of the product ensures that the earnings you receive on maturity are tax free, making it a compelling offering for investors who previously used their tax exemption in respect of interest.

The guaranteed capital growth in this investment portfolio drives peace of mind for the high net worth investor looking for a low risk and secure option in which to invest their discretionary savings. 

1Life Insurance Limited is an authorised financial services provider (FSP 24769).

For more information click here 1Life Guaranteed Future Value Investment.
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Appeal Board upholds FSB debarment decision
A FSP was suspended on 27 March 2015 for failure to submit a compliance report and not successfully completing the RE1 for key individuals.

According to a recent Appeal Board decision, the FSP continued doing business after being notified of the suspension of its licence. This came to the attention of the FSB, who informed the FSP on 10 October 2016 that its authorisation had been withdrawn. The notice also advised the FSP that it was debarred for a period of five years.

“The primary reason for the withdrawal of the license was due to the appellant's failure to comply with the Act, in that she failed to file a compliance report and did not pass the required regulatory exam for key individuals. The grounds for the debarment was that the appellant contravened the Act by conducting financial advisory and / or Intermediary services without being licensed thereto, thus no longer meeting the requirements contemplated in Section 8 of the FIAS Act relating to qualities of honesty and integrity.”

Click here to read the appellant’s defence, the Appeal Board’s finding and to download a copy of the decision.
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NHI promises equality of care
Jill Larkan, Head: Healthcare Consulting at financial advisory firm GTC, writes:

Whilst every South African will find it difficult to argue with the concept of National Health Insurance (NHI), a serious dichotomy exists between those individuals who are currently covered by a medical aid, who may not be willing to lower their current level of cover, and those individuals without any medical aid who would no doubt wish to see the new healthcare system implemented yesterday.

Larkan cautions that the country has a very busy agenda if it wishes to adhere to the planned timetable.

Possibly the most discussed part of the NHI is funding, as it will affect all layers of society in different ways. Larkan discusses some of the options and considerations contained in the White paper.

She also briefly summarises possible structural changes which need to be implemented in order to make the NHI work.

Click here to download the full article.
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Regulatory Examinations
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Next RE opportunities in the UK
The next RE opportunity in the UK will be as follows:

Date: 22 September 2017

Venue: CCT Venues-Barbican Aldersgate House London

Enquiries:

Please contact Marietjie Grant:

mgrant@moonstoneinfo.com / faisexam@moonstoneinfo.co.za

Telephone:+27 21 883 9796 / +27 21 883 8000
.
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2017 Schedule updated
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Self-Help Guidelines to make a booking, download your certificate or view results
Candidates who wrote with Moonstone can now view their results, make a new booking or update their information on our website: www.faisexam.co.za

Here is what you do:
  1. Click on the Moonstone FAIS Exam website (www.faisexam.co.za)

  2. Click on the second heading: “Update Your Booking/Personal Details/Get results”.

  3. Key in your ID or Passport Number used to register for the exam: click on Send password.

  4. The system will send a password to the e-mail address you provided at registration.

  5. Use this password to log in on the same address as above:
    Type in the password – do not copy and paste.

  6. Click login.

  7. You will then be able to make a booking, download your certificate or view results.

Frequently Asked RE Questions

Email enquiries should be addressed to faisexam@moonstoneinfo.co.za. You can phone us on 021 883 8000 - select option 2 to speak to one of our consultants.
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Careers Platform
Are you hiring? Advertise your position on Moonstone’s Career Platform
Careers Platform Packages

•   The Moonstone website - www.moonstone.co.za - enjoys an average of 15 000 visits and approximately 39 000 page views per month.
Moonstone boasts an exclusive newsletter mailing list of over 46000 dedicated financial decision makers who receive 2 newsletters per week.
Our audience is relevant and industry specific: individual and corporate advisors and brokers in the following financial sectors: iInvestment, Risk, Healthcare, Banking, Retirement, and Insurance.


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Featured Positions
  • Short Term Insurance Junior Underwriter: JFA Shortterm Brokers CC, Milnerton - We require a responsible person with NQF4 and RE5 for all relevant tasks related to client services in our short term insurance practice. Read More

  • Sales Consultant – Medical Scheme Brokerage: Optivest, Durbanville - The ideal candidate is RE 5 qualified, has medical scheme experience and is comfortable to interact by phone. Read More

  • Accounts Executive / Broker: Garrun, Houghton - We require a FAIS compliant and experienced Short-Term Insurance Broker with own transport. Read More

  • Life Insurance Compliance Officer: Bidvest Life Insurance, Umhlanga - If you have a minimum of 3 years experience in the life insurance industry and Compliance Officer experience, then Read More

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In Lighter Wyn
In Lighter Wyn
Birth Order of Children
Maternity clothes

1st baby: You begin wearing maternity clothes as soon as your OB/GYN confirms your pregnancy.
2nd baby: You wear your regular clothes for as long as possible.
3rd baby: Your maternity clothes ARE your regular clothes.

Preparing for the Birth

1st baby: You practice your breathing religiously.
2nd baby: You don't bother because you remember that last time, breathing didn't do a thing.
3rd baby: You ask for an epidural in your eighth month.

The Baby clothes

1st baby: You pre-wash newborn's clothes, colour co-ordinate them, and fold them neatly in the baby's little bureau.
2nd baby: You check to make sure that the clothes are clean and discard only the ones with the darkest stains.
3rd baby: Boys can wear pink, can't they?

Worries

1st baby: At the first sign of distress--a whimper, a frown--you pick up the baby.
2nd baby: You pick the baby up when her wails threaten to wake your firstborn.
3rd baby: You teach your three-year-old how to rewind the mechanical swing

Dummies

1st baby: If the dummy falls on the floor, you put it away until you can go home and wash and sterilise it.
2nd baby: When the dummy falls on the floor, you squirt it off with some juice from the baby's bottle.
3rd baby: You wipe it off on your shirt and pop it back in.

Nappy changing

1st baby: You change your baby's nappies every hour, whether they need it or not.
2nd baby: You change their nappy every two to three hours, if needed.
3rd baby: You try to change their nappy before others start to complain about the smell or you see it sagging to their knees.

Activities

1st baby: You take your infant to Baby Gymnastics, Baby Swing, and Baby Story Hour.
2nd baby: You take your infant to Baby Gymnastics.
3rd baby: You take your infant to the supermarket and the dry cleaner.

Going Out

1st baby: The first time you leave your baby with a sitter, you call home five times.
2nd baby: Just before you walk out the door, you remember to leave a number where you can be reached.
3rd baby: You leave instructions for the sitter to call only if she sees blood.

At Home

1st baby: You spend a good bit of every day just gazing at the baby.
2nd baby: You spend a bit of everyday watching to be sure your older child isn't squeezing, poking, or hitting the baby.
3rd baby: You spend a little bit of every day hiding from the children.

Swallowing Coins

1st child: When first child swallows a coin, you rush the child to the hospital and demand x-rays.
2nd child: When second child swallows a coin, you carefully watch for the coin to pass.
3rd child: When third child swallows a coin you deduct it from his allowance.

GRANDCHILDREN: God's reward for allowing your children to live.
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